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apache / cloudstack

Apache CloudStack is an opensource Infrastructure as a Service (IaaS) cloud computing platform
https://cloudstack.apache.org/
Apache License 2.0
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UI unresponsive at the public network step when adding new zone #7128

Closed mail2lawi closed 1 year ago

mail2lawi commented 1 year ago
ISSUE TYPE
COMPONENT NAME
UI
CLOUDSTACK VERSION
4.17.2
CONFIGURATION

Hypervisor - KVM

OS / ENVIRONMENT

RHEL 8.7

SUMMARY

During initial setup after logging into Cloudstack for the first time, at the 3rd step (Network), under 'Public traffic', the UI freezes on clicking 'Next'.

I am using cloudstack built from source for Centos8.

6479 looks similar but somehow I am still getting the error on 4.17.2

STEPS TO REPRODUCE
Follow the normal steps for setting up a zone. 

Set DNS as appropriate

Select KVM as hypervisor

Leave the default values on the Physical network page

Under public network, enter your IP ranges as appropriate.

However, the page freezes with or without input on the page. All needed to get the page frozen is to click 'Next' button. 
After that you can't proceed or go back and you can't even use the textboxes.
EXPECTED RESULTS
I should be taken to the next page once I enter the public network details and click Next. Or if values are missing, there should be an error which I can correct and proceed
ACTUAL RESULTS
On clicking Next the page became non-responsive. I checked the logs and didn't say anything I could use to resolve the issue. 
I've tried with 2 browsers - Microsoft Edge running on Ubuntu and Firefox also running on Ubuntu. Both behaved the same.

Attached is the image of the page where the UI becomes unresponsive on clicking Next, with or without network values

add_zone

weizhouapache commented 1 year ago

@mail2lawi it works well in my testing (I use Chrome). can you try with Chrome ?

can you open the console of your browser to see if there is any error ?

mail2lawi commented 1 year ago

@weizhouapache same behaviour with Chrome.

The console errors below appear even before I get to that step. At the time of the UI freeze there is no new log generated on the console.

cloudstack_err1

mail2lawi commented 1 year ago

I was missing a step. You have to click 'Add' first before clicking 'Next'. Ideally that shouldn't be a reason for all controls to be locked but at least now I can get past the page.

DaanHoogland commented 1 year ago

That is a valid point @mail2lawi . Maybe, if it is reproducable, it is worth an issue?