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apatsufas / homebridge-tapo-p100

Homebridge TP-LINK Tapo P100 Platform Plugin
Apache License 2.0
64 stars 14 forks source link

Any help for this problem: 152 Error & 333 Error? #13

Open 49jpg opened 2 years ago

49jpg commented 2 years ago

Describe Your Problem: 152 Error Code: 0, Success 333 Error Code: -1501, Invalid Request or Credentials

Logs:

Show the Homebridge logs here, remove any sensitive information.

Plugin Config:

Show your Homebridge config.json here, remove any sensitive information.

Screenshots:

Environment:

Wise-Fruit commented 2 years ago

23/09/2021, 17:58:28] Homebridge v1.3.4 (Homebridge C7C0) is running on port 51752. [23/09/2021, 17:58:28] [Tapo Smart Platform] 152 Error Code: 0, Success [23/09/2021, 17:58:28] [Tapo Smart Platform] 152 Error Code: 0, Success [23/09/2021, 17:58:28] [Tapo Smart Platform] 333 Error Code: -1501, Invalid Request or Credentials [23/09/2021, 17:58:28] [Tapo Smart Platform] Get Device Info failed

apatsufas commented 2 years ago

Have you tried a password with 8 or less characters? Take a look at this issue https://github.com/fishbigger/TapoP100/issues/4

Wise-Fruit commented 2 years ago

Hi,

ich changed the password to an 8-figure test PW, errors still showing up. The tapo platform requires a 8-32 figure PW, can't go below 8 characters.

Do you need any additional data?

apatsufas commented 2 years ago

From the error it seems that the problem is with the credentials provided. From what I understand the Tapo platform has a lot of quirks with credentials. Check out https://github.com/fishbigger/TapoP100/issues/1 for some more issues that have been documented

naivewen666 commented 2 years ago

I got the same issue. I guess @Wise-Fruit is in German like me. The products we are testing is not supported. The product is L530E instead of L530 (one ‘E’) is missing. Could you please add support to L530E?

Wise-Fruit commented 2 years ago

You‘re right, both is correct. The L530E seems to be not supported as well as my German language. What gave it away?

Please support the L530E!

apatsufas commented 2 years ago

The L530E is supported. I actually have one running in my home. Please read through the issues I have linked to for the python / home assistant plugin from which my plugin derived. You will also need to reset the plug after changing the password.

The following should work:

  1. Password max 8 charactes
  2. No special characters in the password
  3. Reset the plug after changing password

These steps have worked for me.

Wise-Fruit commented 2 years ago

I am sorry, this is not a solution. As seen in many other comments, it simply won't work. Even after changing everything and reseting it 10 times.

DenDan88 commented 2 years ago

I tried everything on this page nothing helped.

but maybe this one helps. Dont use you User Login on the Plugin, but your email adress with the one you created the account. Password 8 charactere long. Just letters and numbers.

now it works on my side 😁

thanks a lot for the Plugin 👍

AFJAIGHAJF commented 2 years ago

In my case, it worked as I created a new account and put my Email adress as username. Like @DenDan88 wrote. Thanks a lot for the Plugin