Reverse Geocoding Error 502 Bad gateway API

apilayer / positionstack

Free, Real-Time Geocoding & Maps API

https://positionstack.com

33 stars 7 forks source link

Reverse Geocoding Error 502 Bad gateway API #6

Open NaderRaida opened 2 years ago

NaderRaida commented 2 years ago

tell me that api.positionstack.com Host Error

and all system services shutdown .

and here tell me also https://status.positionstack.com/

any updates about this thing ?

NaderRaida commented 2 years ago

any updates about this thing ?

Alex-developer commented 2 years ago

Same here - Its been down for a week now

NaderRaida commented 2 years ago

Same here - Its been down for a week now

And the most annoying thing is that they don't reply to messages.

Alex-developer commented 2 years ago

Just had this response from their support team

Hello,

Thank you for contacting us.

We are aware of this downtime that is currently affecting the positionstack API and are currently working to fix the issue as soon as possible. We'll make sure to notify our customers and release a post-mortem about this issue as soon as it is addressed. Thank you for your patience and apologies for any inconveniences caused.

Sincerely,

cpiggott commented 2 years ago

We're in the same boat. No response from them either.

mtmail commented 2 years ago

Competitor here, try our service https://opencagedata.com/ for geocoding.

Marketing side, APIlayer has been unresponsive for a while, on all channels. Browse their Facebook feed, Twitter mentions, Github issues. And that goes across multiple products. This is the third multi-day outage in 12 months (as measured by their own status page). Don't wait for a post mortem.

APIlayer is currently rebranding as API marketplace. The website changed today, taking over the product or team behind https://promptapi.com/. I don't know how that will affect their existing products.

cpiggott commented 2 years ago

No post-mortem for this?

TobbeG commented 1 year ago

is the outage also on paid plans?

NaderRaida commented 1 year ago

is the outage also on paid plans?

Unfortunately , yes

TobbeG commented 1 year ago

I got this reply... don't know what it's worth though...

Aleksa (apilayer) Aug 1, 2023, 15:45 GMT+2

Hi - thanks for reaching out.

Our team is aware of the issue and we are prioritizing it.

We should have some news today on resolution. I'll keep you posted.

Sorry for the inconvenience.

Best, Aleksa Customer Success Manager

cpiggott commented 1 year ago

I got this reply... don't know what it's worth though...

Aleksa (apilayer) Aug 1, 2023, 15:45 GMT+2

Hi - thanks for reaching out.

Our team is aware of the issue and we are prioritizing it.

We should have some news today on resolution. I'll keep you posted.

Sorry for the inconvenience.

Best, Aleksa Customer Success Manager

It was weeks last time. And I got a canned response like this within days of the issue last time.

I hope it's not the same for you!