search

apinf / platform

Apinf - Open source API management platform with multi proxy and protocol support
https://apinf.com/
European Union Public License 1.1
74 stars 35 forks source link

Adding Chatbots to APINF #2100

Closed Nazarah closed 6 years ago

Nazarah commented 7 years ago

Context

Old fashioned contact forms might not help users to get instant response. User has to wait for an email from administrator to get back to his question and it is time consuming. For simple tasks like providing contact information or querying abut basic functionalities (e.g. adding an API, making a call to API) can be made interactive and time saving by adding chatbots. This may also work to establish direct communication with developers behind a specific API.

"As an API consumer, I want to use chatbots, so that I can communicate interactively and get helpful information in a time-saving manner."

Related link:

Possible places for the use of Chatbots:

  1. Collecting contact information (front page)
  2. Providing information about how to use APINF throughout the site.
  3. establishing direct connection to API manager / developer through slack channels.
kyyberi commented 7 years ago

More information about one concept design https://www.youtube.com/watch?v=HzsTi-kJe30

kyyberi commented 7 years ago

See also https://github.com/apinf/apinf-bot/issues

philippeluickx commented 7 years ago

http://www.pandorabots.com/

philippeluickx commented 7 years ago

We got apibot.ai as a domain. I propose we test this first as a seperate service and we can integrate later on if this proves succesful. Let's not bloat apinf.io at this stage.