appaheadgmbh / support

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“Unlock Recording Features” menu item visible even though the app has been unlocked #16

Closed Azyzraissi closed 1 month ago

Azyzraissi commented 1 month ago

Every time I open PolyCapture, I have the option to unlock recording features even though I already did.

Clicking on it doesn't do anything. It is like restoring purchases in games.

Bug reproduce : Quit app and relaunch.

martinlexow commented 1 month ago

Hi @Azyzraissi — are you running the app on macOS 15 (Beta?) or 14?

Azyzraissi commented 1 month ago

Hello @martinlexow

macOS 15.0 Stable build

martinlexow commented 1 month ago

Thanks again for reporting the bug, @Azyzraissi! I was able to fix the issue in version 1.3 of the app, and the update will be available in the App Store soon.

For the sake of completeness, I’d like to add: The issue only affected the menu of the Status Bar icon — in some cases, the “Unlock Recording Features” menu item was still shown even when the app had already been unlocked. The recording features themselves were always unlocked after a successful purchase.

martinlexow commented 1 month ago

Version 1.3 is now available in the App Store — I am therefore closing this ticket.