Closed michaelrsweet closed 18 years ago
CUPS.org User: hdearing
We purchased cups from Easy Software Products. How do we go about getting support? In posting STR#1415 I got an email that says that I am not a member and may not be able to post to a members only list. Thank you in advance.
CUPS.org User: mike
The message you got was from the cups-bugs list moderation system; basically, unless you are subscribed to cups-bugs, we have to approve your posting which happens automatically when you post a STR.
ESP Print Pro support is available at:
http://www.easysw.com/support.php
That said, the PCL file you are trying to print will not work with the HP-GL/2 filter. It should clearly not consume all CPU, however, so we'll look at fixing this in CUPS 1.2/ESP Print Pro 5.
To print this file, use the "-oraw" option when printing.
CUPS.org User: mike
Fixed in Subversion repository.
"str1415.patch":
--- hpgl-input.c (revision 5146) +++ hpgl-input.c (working copy) @@ -3,7 +3,7 @@ *
property of Easy Software Products and are protected by Federal @@ -125,6 +125,9 @@
default : /* HP RTL/PCL control */
while ((i = getc(fp)) != EOF && !isupper(i & 255));
+
Version: 1.2-current CUPS.org User: hdearing
Whenever we send a certain type of file to a cups print queue, hpgltops starts and claims most or all of the resources and then never finishes and we never get a printout. The file contains pcl and it looks like hpgl.