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Apple CUPS Sources
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Printing Legal/Long Bond in Landscape mode prints Letter Size #4204

Closed michaelrsweet closed 11 years ago

michaelrsweet commented 12 years ago

Version: 1.5.3 CUPS.org User: fhmanas

I have been having this issue since Ubuntu 10.04, currently using 12.04. I have a custom program in Wine that should print landscape in long bond/folio size. The program prints in landscape but whatever paper I choose, it stops the size of letter size paper. I first thought it to be a problem of Wine, so I was coordinating the bug with Wine forum/bug tracker (http://forum.winehq.org/viewtopic.php?p=54091), and for a while I thought it fixed. But when I upgraded to 12.04, the problem came back.

On a hunch I tried Ubuntu LibreOffice and it printed it exactly the same way, chose legal size (8x14) to print in landscape mode and it printed the document in landscape but the size is letter size (8x11). Googling I saw a lot of people having similar problems with LibreOffice, but I thought they are focusing on LibreOffice as the culprit, the same way I was focusing on Wine as the culprit. I did try other apps, like the PDF writer. Googling further would reveal other users with their own apps having the same output on Ubuntu, Suse, etc.

I saw that some are focusing on their app (ie. LibreOffice, PDF Writer, Wine, etc) or the ppd file of their printer. I also upgraded my ppd file for my HP printer, same result.

I have tried all the apps with printers from Canon (ip2770), HP (Deskjet Ink Advantage), Epson (lpt - FX2175) and results are all the same.

Therefore, there is only 1 common to all of these, and it is Cups. I haven't seen anybody really focusing on problem to be cups, I was thinking maybe some Cups programmer/developer might be able to check this out. Why landscape printing disregards paper size and sticks to letter size.

Thanks.

Francis

michaelrsweet commented 12 years ago

CUPS.org User: mike

Francis,

Please enable debug logging in CUPS (cupsctl --debug-logging), try to print something in landscape, and then attach the /var/log/cups/error_log file and a copy of the PPD file for the printer in /etc/cups/ppd.

I suspect this is an Open Printing filter issue, but the logs should point us in the right direction.

Thanks!

michaelrsweet commented 11 years ago

CUPS.org User: fhmanas

Hello, Mike. Posted the error_log and ppd you were requesting. I did a sample print using my program from wine on legal size paper (8x14) and landscape mode.

Will try on LibreOffice and send results also.

michaelrsweet commented 11 years ago

CUPS.org User: fhmanas

2nd error log contains a print from LibreOffice in Ubuntu 12.04, test page, set to landscape and American Foolscap (8.5x13)

The same result as the first test, printing is cut to the size of letter (8.5x11)

Thanks.

michaelrsweet commented 11 years ago

CUPS.org User: mike

OK, either pdftopdf or gstoraster are not working properly here; the former is an OpenPrinting program and the latter part of Ghostscript.

Sorry, can't help you, but maybe they can?