search

apple / cups

Apple CUPS Sources
https://www.cups.org
Apache License 2.0
1.93k stars 464 forks source link

Offset and scaling issues printing wristbands on Zebra HC100 #4614

Closed michaelrsweet closed 9 years ago

michaelrsweet commented 9 years ago

Version: 2.0.0 CUPS.org User: reallydaryl

I'm trying to print 1-in x 11-in wristbands (a common wristband size for Zebra media, yet absent from the default media size list). Using the Zebra ZPL Label Printer driver, my Zebra HC100 wristband printer shifts content left by about 3/4-in, up by 3/32-in up, and draws the horizontal axis at 97% of actual (vertical is drawn at 100%). I have not figure out how to adjust for this in the driver.

See the attached image to see a sample.

Zebra will not help troubleshoot, said it was a driver specific issue.

michaelrsweet commented 9 years ago

CUPS.org User: h.blischke

Please tell how that printer is configured with CUPS (what printer language, which PPD, which CUPS filter are involved etc.)

michaelrsweet commented 9 years ago

CUPS.org User: mike

What Helge said: what driver are you using?

(FWIW, we've never tested the CUPS sample driver with this particular Zebra printer...)

michaelrsweet commented 9 years ago

CUPS.org User: mike

This STR has not been updated by the submitter for two or more weeks and has been closed as required by the CUPS Configuration Management Plan. If the issue still requires resolution, please re-submit a new STR.