appsmithorg / appsmith

Platform to build admin panels, internal tools, and dashboards. Integrates with 25+ databases and any API.
https://www.appsmith.com
Apache License 2.0
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[Bug]: Adding any template from home page brings up errors. #34720

Open btsgh opened 3 days ago

btsgh commented 3 days ago

Is there an existing issue for this?

Description

When I add a template from the home page [this is true for any template added .. tried with Applicant tracker, WhatsApp CRM, meeting scheduler etc], we see a Response not valid error.

Steps To Reproduce

https://jam.dev/c/1ad4b383-0b71-4b94-b7fb-b584146fb5c9

Screenshot 2024-07-04 at 3 56 22 PM

Also, we see at first instance, the queries fail as well, and only pass on refresh. https://jam.dev/c/225578ea-080e-4a6c-9d58-3834e41b74a4

Public Sample App

No response

Environment

Production

Severity

Critical (Broken Production apps)

Issue video log

No response

Version

Cloud

SunnyTitus commented 3 days ago

Hi @btsgh

Please find the possible solution through my findings:

"To address the issue of errors when adding templates from the home page, the solution involves enhancing error handling and implementing retry mechanisms for API calls and query executions. By catching and handling errors gracefully in the frontend and ensuring robust validation in the backend, the user experience can be significantly improved, allowing for seamless template addition without encountering initial errors or requiring page refreshes.."

Our team will be working on this issue and update accordingly.

btsgh commented 2 days ago

Issue seen on Production - recording as below:

https://github.com/appsmithorg/appsmith/assets/101863839/8e015a9d-c956-4c4c-8573-23d88150f602

btsgh commented 2 days ago

The 'Response not valid' issue can be reproduced on latest v1.29 version as well as app.appsmith.com Removing the blocker tag, but it is a critical issue as it is with customers already, and would need to be fixed to go with the next release at least.