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apptentive / apptentive-android

Apptentive Android SDK
http://www.apptentive.com
BSD 3-Clause "New" or "Revised" License
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Fatal Exception: java.lang.NullPointerException on MessageAdapter.java line 376 #123

Closed ckbhodge closed 8 years ago

ckbhodge commented 8 years ago

I'm using v3.1.1 and just saw this crash from one of our users:

Date: 2016-07-07T13:51:31Z OS Version: 4.4.2 Device: XL-103Q RAM Free: 10.2% Disk Free: 35.9%

Fatal Exception: java.lang.NullPointerException
       at com.apptentive.android.sdk.module.messagecenter.view.MessageAdapter$1.run(MessageAdapter.java:376)
       at android.os.Handler.handleCallback(Handler.java:733)
       at android.os.Handler.dispatchMessage(Handler.java:95)
       at android.os.Looper.loop(Looper.java:136)
       at android.app.ActivityThread.main(ActivityThread.java:5372)
       at java.lang.reflect.Method.invokeNative(Method.java)
       at java.lang.reflect.Method.invoke(Method.java:515)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:970)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:786)
       at dalvik.system.NativeStart.main(NativeStart.java)

Is this a known issue?

skykelsey commented 8 years ago

Thanks @ckbhodge we'll take a look.

skykelsey commented 8 years ago

This will be fixed in the forthcoming v3.2.0

grndvl1 commented 7 years ago

We only get that error using a Samsung S5 mini on 4..4.2 OS. Other phones work just fine.

skykelsey commented 7 years ago

Hi @grndvl1, have you tried with the latest release (3.2.1)?