search

apptentive / apptentive-android

Apptentive Android SDK
http://www.apptentive.com
BSD 3-Clause "New" or "Revised" License
65 stars 64 forks source link

App crashes on :- Provider is not registered: interface apptentive.com.android.feedback.dependencyprovider.a #241

Open sabuthm opened 1 year ago

sabuthm commented 1 year ago

Hello Apptentive team, We are facing an app crash with the following crash log, please let us know the fix for this or if you need any more information

Device

Brand:Google Model:Pixel 3a

Operating System

Version:Android 11

Apptentive Version : 6.0.0

java.lang.RuntimeException: Unable to start activity ComponentInfo{com.example.android.app/apptentive.com.android.feedback.messagecenter.view.MessageCenterActivity}: java.lang.IllegalArgumentException: Provider is not registered: interface apptentive.com.android.feedback.dependencyprovider.a android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3431) android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:3595) android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:85) android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135) android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95) android.app.ActivityThread$H.handleMessage(ActivityThread.java:2066) android.os.Handler.dispatchMessage(Handler.java:106) android.os.Looper.loop(Looper.java:223) android.app.ActivityThread.main(ActivityThread.java:7664) java.lang.reflect.Method.invoke(Method.java:0) com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:592) com.android.internal.os.ZygoteInit.main(ZygoteInit.java:947) Caused by: java.lang.IllegalArgumentException: Provider is not registered: interface apptentive.com.android.feedback.dependencyprovider.a apptentive.com.android.core.DependencyProvider.of(DependencyProvider.java:25) apptentive.com.android.feedback.dependencyprovider.MessageCenterViewModelUtilsKt.createMessageCenterViewModel$default(MessageCenterViewModelUtils.kt:12) apptentive.com.android.feedback.messagecenter.view.BaseMessageCenterActivity$viewModel$2$1.invoke(BaseMessageCenterActivity.kt:28) apptentive.com.android.feedback.messagecenter.view.BaseMessageCenterActivity$viewModel$2$1.invoke(BaseMessageCenterActivity.kt:28) apptentive.com.android.ui.ViewModelFactory.create(ViewModelFactory.kt:12) androidx.lifecycle.ViewModelProvider$Factory$-CC.b(ViewModelProvider.kt:10) apptentive.com.android.ui.ViewModelFactory.create(ViewModelFactory.kt:0) androidx.lifecycle.ViewModelProvider.get(ViewModelProvider.kt:187) androidx.lifecycle.ViewModelProvider.get(ViewModelProvider.kt:153) androidx.lifecycle.ViewModelLazy.getValue(ViewModelLazy.kt:53) androidx.lifecycle.ViewModelLazy.getValue(ViewModelLazy.kt:35) apptentive.com.android.feedback.messagecenter.view.BaseMessageCenterActivity.getViewModel(BaseMessageCenterActivity.kt:27) apptentive.com.android.feedback.messagecenter.view.MessageCenterActivity.onCreate(MessageCenterActivity.kt:74) android.app.Activity.performCreate(Activity.java:7994) android.app.Activity.performCreate(Activity.java:7978) android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1309) android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3404) android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:3595) android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:85) android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135) android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95) android.app.ActivityThread$H.handleMessage(ActivityThread.java:2066) android.os.Handler.dispatchMessage(Handler.java:106) android.os.Looper.loop(Looper.java:223) android.app.ActivityThread.main(ActivityThread.java:7664) java.lang.reflect.Method.invoke(Method.java:0) com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:592) com.android.internal.os.ZygoteInit.main(ZygoteInit.java:947)

CaseyApptentive commented 1 year ago

Sorry for the crash @sabuthm. We're looking into this.

CaseyApptentive commented 1 year ago

@sabuthm can you try using 6.0.2 and see if it's still causing a crash? This looks like a bug that we fixed recently.

Let us know if you're still having any trouble. Thanks!

CaseyApptentive commented 1 year ago

@sabuthm did that work for you? Let me know if this was resolved. Thanks!

sabuthm commented 1 year ago

@CaseyApptentive we were monitoring the issue after updating the version to 6.0.2. we were able to capture the same crash again. Following is the crash log..

Fatal Exception: java.lang.RuntimeException: Unable to start activity ComponentInfo{com.magnolia.android.app/apptentive.com.android.feedback.messagecenter.view.ProfileActivity}: java.lang.IllegalArgumentException: Provider is not registered: interface apptentive.com.android.feedback.message.e
       at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3431)
       at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:3595)
       at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:85)
       at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135)
       at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2066)
       at android.os.Handler.dispatchMessage(Handler.java:106)
       at android.os.Looper.loop(Looper.java:223)
       at android.app.ActivityThread.main(ActivityThread.java:7664)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:592)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:947)
Caused by java.lang.IllegalArgumentException: Provider is not registered: interface apptentive.com.android.feedback.message.e
       at apptentive.com.android.core.DependencyProvider.of(DependencyProvider.java:25)
       at apptentive.com.android.feedback.messagecenter.viewmodel.ProfileViewModel.<init>(ProfileViewModel.kt:22)
       at apptentive.com.android.feedback.messagecenter.view.BaseProfileActivity$viewModel$2$1.invoke(BaseProfileActivity.kt:28)
       at apptentive.com.android.feedback.messagecenter.view.BaseProfileActivity$viewModel$2$1.invoke(BaseProfileActivity.kt:28)
       at apptentive.com.android.ui.ViewModelFactory.create(ViewModelFactory.kt:12)
       at androidx.lifecycle.ViewModelProvider$Factory$-CC.b(ViewModelProvider.kt:10)
       at apptentive.com.android.ui.ViewModelFactory.create(ViewModelFactory.kt)
       at androidx.lifecycle.ViewModelProvider.get(ViewModelProvider.kt:187)
       at androidx.lifecycle.ViewModelProvider.get(ViewModelProvider.kt:153)
       at androidx.lifecycle.ViewModelLazy.getValue(ViewModelLazy.kt:53)
       at androidx.lifecycle.ViewModelLazy.getValue(ViewModelLazy.kt:35)
       at apptentive.com.android.feedback.messagecenter.view.BaseProfileActivity.getViewModel(BaseProfileActivity.kt:27)
       at apptentive.com.android.feedback.messagecenter.view.ProfileActivity.onCreate(ProfileActivity.kt:27)
       at android.app.Activity.performCreate(Activity.java:7994)
       at android.app.Activity.performCreate(Activity.java:7978)
       at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1309)
       at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3404)
       at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:3595)
       at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:85)
       at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135)
       at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2066)
       at android.os.Handler.dispatchMessage(Handler.java:106)
       at android.os.Looper.loop(Looper.java:223)
       at android.app.ActivityThread.main(ActivityThread.java:7664)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:592)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:947)

following are the device info

Brand:Google
Model:Pixel 3a
Orientation: Portrait
RAM free: 1.68 GB
Disk free: 46.7 GB
Version:Android 11

Brand:Google
Model:Pixel 4a
Orientation: Portrait
RAM free: 3.36 GB
Disk free: 105.77 GB
Version:Android 11
prakash-robosoft commented 1 year ago

@CaseyApptentive any idea to fix this crash, please?