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apptentive / apptentive-kit-android

Lightweight modular Apptentive Android SDK
BSD 3-Clause "New" or "Revised" License
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Engagement Retry Logic is too Aggresive #20

Open eddiecrawford opened 1 year ago

eddiecrawford commented 1 year ago

Hey Team,

As of now, there is no way to set any retry timing when it comes to failing engagement calls. We've had users blocking tracking requests on certain apps via tools like Duck Duck go, and then see constant retries in the Apptentive SDK.

It would be awesome if we could either set how often the SDK tries to trigger another engagement call, or could even back off to be as aggressive / wait for next app launch / etc. Currently it looks like it just immediately retries after failing constantly and never stops.

Here's an example after a couple of engagement calls were blocks from DuckDuckGo:

https://github.com/apptentive/apptentive-kit-android/assets/6463368/342f3bf9-7b6e-4f4c-ac8b-5a1250e5b9fe

singhShivang commented 4 months ago

@eddiecrawford did you find a way to stop/reduce it? I am facing the same issue in my app.