appwrite / sdk-for-flutter

[READ-ONLY] Official Appwrite Flutter SDK 💙
https://appwrite.io
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🐛 Bug Report: downloading videos with flutter_downloader package is failing #201

Open Lazizbek97 opened 1 month ago

Lazizbek97 commented 1 month ago

👟 Reproduction steps

I am using flutter_downloader plugin to download storage files, but it is failing with following error: flutter: Callback on UI isolate: task (taskid) is in status (DownloadTaskStatus.failed) and process (-1)

i guess it is because of storage file url. I tried with following url: '${Constants.apiEndPoint}/storage/buckets/${Constants.moviesBucketId}/files/$movieFileId/view?project=${Constants.projectId}'

'${Constants.apiEndPoint}/storage/buckets/${Constants.moviesBucketId}/files/$movieFileId/download?project=${Constants.projectId}'

'${Constants.apiEndPoint}/storage/buckets/${Constants.moviesBucketId}/files/$movieFileId/preview?project=${Constants.projectId}'

👍 Expected behavior

i should be able to get correct url to download videos with flutter_downloader plugin without any problems.

👎 Actual Behavior

on ios, it is not downloading sometimes. and giving following issue: Callback on UI isolate: task (taskid) is in status (DownloadTaskStatus.failed) and process (-1) on android, progress is going to negative(progress<0), as above error message. but successfully downloaded.

🎲 Appwrite version

Version 2.0.x

💻 Operating system

Linux

🧱 Your Environment

flutter 3.19.0 appwrite: ^12.0.3 flutter_downloader: ^1.11.7

👀 Have you spent some time to check if this issue has been raised before?

🏢 Have you read the Code of Conduct?

stnguyen90 commented 5 days ago

@Lazizbek97, thanks for creating this issue! 🙏🏼

Would you please provide details about why the download task status failed? Normally, when making an API call, Appwrite would return some sort of error message.

It could be a problem with permissions, but it's hard to say without any error message from the Appwrite SDK or Appwrite.