Doesn't open PDF files

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What steps will reproduce the problem?
1. Go to any site with a PDF link
2. Click the link

What is the expected output? What do you see instead?
I always get the standard "What should Firefox do with this file?" dialog
box and the only options I get are "Open with Preview" and "Save as file"

What version of the product are you using? On what operating system?
Quartz PDF Plugin 0.9.8; Firefox 3.0; MacOS X 10.5.3 (iMac G5)

Please provide any additional information below.
It's never worked for me, through earlier incarnations of plugin and Firefox!

Original issue reported on code.google.com by brighton...@gmail.com on 22 Jun 2008 at 10:22

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Same here with same versions, except using G4 mac mini. PowerPC specific bug?

Original comment by martin.a...@gmail.com on 24 Jun 2008 at 3:43

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i'm on a MacBook Air and I'm seeing the same issues.

Original comment by tomdebr...@gmail.com on 25 Jun 2008 at 6:21

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Standard Intel-MB, FF3, Plugin 0.9.8 same problem

Original comment by kars...@gmail.com on 25 Jun 2008 at 10:30

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I'm not the developer but perhaps we can figure this out:
Does it show up in Tools->'Add Ons'->Extensions?
Does it show up when you go to address about:plugins ? It should appear as 
Quartz PDF
plugin.
Try installing in a new profile and if works there. You can make a new profile 
by
starting firefox from the terminal with
'/Applications/Firefox.app/Contents/MacOS/firefox -ProfileManager' .  

Original comment by chrisw...@gmail.com on 26 Jun 2008 at 12:35

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When you enter "about:plugins" in the address bar, is "Quartz PDF Plugin" 
present?

Original comment by colesbury@gmail.com on 26 Jun 2008 at 12:53

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Original comment by colesbury@gmail.com on 26 Jun 2008 at 12:57

• Changed title: Doesn't open PDF files
• Changed state: NeedsInfo

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karstil. Did you check about:plugins? It sounds like you are looking at 
about:config.

Original comment by d.e.bro...@gmail.com on 26 Jun 2008 at 2:49

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I have tried installing this plugin, it shows up in about:plugins.  I selected 
the
Quartz option in Application preferences, but whenever I download a PDF, I just 
get a
message that an unknown error occurred, and I should try saving to disk.  (I'm 
using
OSX 10.5.3 and FF3)

Original comment by oriordan...@gtempaccount.com on 27 Jun 2008 at 4:33

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orior... do the console messages say anything? e.g. starting firefox from the
terminal with '/Applications/Firefox.app/Contents/MacOS/firefox' does the plugin
produce a NPP_New message or anything else?

Original comment by chrisw...@gmail.com on 27 Jun 2008 at 10:41

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oops ... I checked about:plugins and its there and activated
but I just found a link to a pdf that is embeded in ff correctly,
so my plugin is not completely disfunctional

Original comment by kars...@gmail.com on 29 Jun 2008 at 7:14

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I'm also having this problem,the vast majority of pdf's dont embed :(

Original comment by Dako...@gmail.com on 2 Jul 2008 at 12:23

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Dakoman, do you have an example site so we can figure out why? 

It sounds like the plugin sometimes work for you so it might not be the same 
issue as
some of the people in this thread.

Original comment by chrisw...@gmail.com on 2 Jul 2008 at 12:42

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I'm seeing a similar issue: When I open some PDFs that are marked with MIME-type
"application/x-octet-stream", they open in Adobe Reader instead of the plugin. 
It's
quite annoying and I can't figure out how to get them to open in the Quartz 
plugin.
"application/pdf" opens fine in Quartz, it seems.

I can see this in Firefox Preferences > Applications, where there are two 
entries for
Portable Document Format in the list, one "application/x-octet-stream" and one
"application/pdf".

System:
Mac OS X 10.4
MacBook Pro, Intel Core 2 Duo at 2.2GHz
Firefox 3

Apologies if this is already covered in another bug. 

Original comment by macliam...@gmail.com on 9 Jul 2008 at 2:45

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turns out that in the preferences pane under the applications tab, i had 
portable
document format set to "always ask" i changed it to "Use Quartz PDF Plugin" 
hazaa!

Original comment by Dako...@gmail.com on 13 Jul 2008 at 11:09

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I am still having the issue, even after making the proper setting in the
preferences->applications section.

Original comment by pdefazio...@gmail.com on 26 Aug 2008 at 12:08

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there are two PDF mime-types: application/pdf and application/x-pdf. the latter 
one
is not being displayed using this plugin.
application/octet-stream and application/x-octet-stream are not necessarily pdf
mime-types and should generally not be handled by this plugin.

Original comment by the.s...@gmail.com on 9 Oct 2008 at 10:26

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Still having this issue with plugin v. 1.0.1, firefox 3.0.6, OS X 10.5.6. Any
suggestions?

Original comment by ben.robb...@gmail.com on 13 Feb 2009 at 11:15

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I just updated to version 1.0.4, on Firefox 3.5b5pre.  This is the first 
version of
the plugin that I could even enable with the latest Firefox.  (Version 1.0.3 
wouldn't
work because it was marked as incompatible).

I'm having this same problem reported here.  If I click a link for a PDF, I 
just get
the standard download dialog.  It's acting as though the plugin isn't installed.

Original comment by theo...@gmail.com on 17 May 2009 at 4:31

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I forgot to mention:  I'm running MacOS 10.5.7 on a Core 2 Duo.

Original comment by theo...@gmail.com on 17 May 2009 at 4:32

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Sorry I keep posting little things.  I was just wondering... shouldn't the 
priority
on this be "High"?  I mean, the plugin doesn't work at all, and there's no 
work-around.

Original comment by theo...@gmail.com on 17 May 2009 at 4:35

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Make sure that PDFs are set to open with the plug-in:
* Open Firefox and chose Firefox->Preferences... from the menu bar
* Select the "Applications" tab
* Make sure that the "Portable Document Formant" content type is set to "Use 
Firefox PDF Plugin..."

If that doesn't work, you can try deleting Firefox's preferences for handling 
different file types:
* Go to ~/Library/Application Support/Firefox/Profiles
* Open the folder that ends in ".default"
* Delete the mimeTypes.rdf file.
* Restart Firefox
Firefox will recreate the mimeTypes.rdf when it restarts.

Original comment by colesbury@gmail.com on 17 May 2009 at 5:14

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Thanks for the help on that, colesbury.  Your first suggestion solved the 
problem.

Should I now file a separate bug?  The problem isn't really that the plugin 
doesn't
work, but that enabling it does not change this setting like it should.  (I've 
used
this plugin with older firefox, and I never had to make this setting change, 
nor have
I seen this requirement documented prominently.)

Original comment by theo...@gmail.com on 17 May 2009 at 11:52

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Thanks colesbury for the tip.  That definitely did the trick!!

Original comment by fiona....@gmail.com on 1 Sep 2009 at 5:01

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NOTHING seems to be working for me. I downloaded the latest version of Firefox 
and
the plugin. My preferences check out. I deleted the mimetypes.rdf file. Nothing 
does
the job.

I'd like to be able to view my portfolio site (http://dancasaz.com) and have 
pdfs
actually appear for me. Specifically
http://dancasaz.com/index.php/work/title/inews-ritsportszone/ should display a 
2-page
pdf. It views in safari so I know it's not any html issues.

I'm at my wits end. Please help. dwcasaz@gmail.com

Original comment by dwca...@gmail.com on 3 Feb 2010 at 9:32

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I just bought my first Mac and I am having the same problem using Yahoo Mail. 
When I
click on a PDF attachment, the computer ALWAYS opens the dialogue box that asks 
what
you want to do with the file. It shows the application as the default option, 
and it
is set in preferences that way, but it ALWAYS asks. I cannot find a Firefox 
folder in
the Library/Application Support directory, nor can I fine a mimetypes.rdf file 
anywhere.

AAAAAARRRRRGGH!

Original comment by envib...@gmail.com on 24 Feb 2010 at 7:45