Problem reactivating mobile data

aquaris-dev / DEPRECATED_android_device_bq_piccolo

Android device configuration for the bq Aquaris M5

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Problem reactivating mobile data #120

Open RufioHugo opened 7 years ago

RufioHugo commented 7 years ago

Hi there!

Status:

cm13 (always newest, last update today) on M5
SIM1 settings; data only
SIM2 settings; all phone calls
SMS ask for, or SIM1, or SIM2 (makes no difference)
using phone with mobile data activ (Wi-Fi depends on location)

Then:

need to deactivate mobile data and do so via menu "data usage" (first screenshot/attachment)
use phone offline or via Wi-Fi, makes no difference

Later:

want to activate mobile data again via menu "data usage" (Wi-Fi depends on location)
But ... I am often not able to do so because SIM1 is disappeared (second screenshot/attachment)

Only way to get the button back is:

Change SIM2 settings to "data only"
Change (back) SIM1 settings to "data only"
reboot doesn't help!

Some times it works propperly - but "99%" not! Any idea? Greetings, Rufio

Screenshot directly after I have deactivated mobile data

Screenshot when after that trying to reactivate mobile data

cmorlok commented 7 years ago

Can't reproduce on yesterday's build.

What do you mean with "data only"?

RufioHugo commented 7 years ago

When going to "SIM menu" I get:

SIM1
SIM2
Preffered SIM = mobile data = calls = SMS
...

In "preffered SIM" I've chosen = mobile data - SIM1 = calls - SIM2 = SMS - ask (or SIM1 or SIM2 - depends on my location)

Thats what I mean with "data only"

Rufio

cmorlok commented 7 years ago

That's what I did, still can't reproduce. What is shown in the quick settings when data is disabled? SIM 1 or SIM 2? Can you enable data there?

RufioHugo commented 7 years ago

Well ... in quick settings always only SIM1 is shown (and no dropdown menu). A "button" to activate/deactivate mobile data I've seen there only in CM12 - since CM13 I've never seen any similar option there again.

Rufio

cmorlok commented 7 years ago

You can't see this toggle?

stucki commented 7 years ago

I also cannot reproduce that one of the SIM cards disappears. Did you check logcat?

RufioHugo commented 7 years ago

Sorry on my late answer ... first I was distracted not beeing able to reproducce, then only having 1 SIM in the quick menu (PS: I never see a menu entry for both - is this normal?) and then my work hit hard. %-| => I've simply forgotten about the toggle two steps inside the "quick menu". <= sigh

So my "status" on my question:

The toggle inside the "quick menu" is all time available and works, even if the whole tab in the menu "data usage" has vanished!
The whole tab inside the menu "data usage" still disappears regulary. ;-(
logcat; no, have to get it first and use it ... but I'm 4 weeks of from now on, takes time. Sorry!

But I discovered something else weird:

If toggle "quick menu" and toggle "data usage" are active ... mobile data is active
If only one of those two toggles is set to "inactive" ... mobile data is inactive BUT the other toggle stays in position acive
and vice versa (inactive = no data; set 1 toggle to active = data but 2nd toggle stays on inactive)

Rufio

RufioHugo commented 7 years ago

Hi there ... I'm back.

The problem still "active" on my phone - the "disappearing SIM". (PS: after a SIM change I can say, that always only the data-SIM is shown in quick settings.)

Any advice of a tool to prefer? Got only CatLog on my phone. Either way; on a first look I'm not able to find anything odd in my log. (Maybe a hint on keywords to search for?)

Greetings Rufio