Metrics

[luisivan]

We need to know how people are using the product in order to improve it. But we need all the analytics to be fully anonymous and untraceable. Any ideas?

[harshjv]

Ya, that's a good idea to have analytics (anonymous & untraceable). We can indeed record events such as org creation/joining anonymously.

We have; 1 . NeutrinoMetrics looking good but it is in an early stage. (https://neutrinometrics.net/)

2. Evergreen Google Analytics https://www.npmjs.com/package/electron-google-analytics

Let's discuss events types which are better for analytics.

[izqui]

I love Apple's approach to analytics.

I don't know if there is any detailed documentation, but they have completely anonymous analytics.

El mar., 20 jun. 2017 a las 16:19, Harsh Vakharia (notifications@github.com) escribió:

Ya, that's a good idea to have analytics (anonymous & untraceable). We can indeed record events such as org creation/joining anonymously.

We have; 1 . NeutrinoMetrics looking good but it is in an early stage. ( https://neutrinometrics.net/)

2. Evergreen Google Analytics https://www.npmjs.com/package/electron-google-analytics

Let's discuss events types which are better for analytics.

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[john-light]

Found some interesting info on Piwik's website:

https://piwik.pro/gdpr-compliance/

Also, bundling Tor with the application is an "easy" way to anonymize metadata "out of the box". This is what apps like Ricochet and OnionShare do to anonymize user metadata (including - especially - user IP addresses).

[sohkai]

As a stop gap to fully anonymous and untraceable metrics, we could also have a dialog asking a user if they'd like to provide metrics to us.

We've talked about adding Sentry in before, and another option that includes web3 snooping (though this sounds quite scary) is moesif.

[luisivan]

This one is important. @lkngtn can you provide 2-3 important metrics that would help us understand how people use the client? With that, I can do some initial research on solutions

[luisivan]

So we mainly need:

• A way to contact our most active users (they can provide an email via HelpScout, notifications or an opt-in modal)
• A way to know the referrers (where our users come from)

Matomo can totally work for this.

[lkngtn]

Would also add:

• geographic/region data will also be useful for prioritizing localization and other efforts which might be tied to traction in specific regions.

[sohkai]

I'd add that it'd be useful to know which orgs are being visited, and when, which is easily provided via the URL path.

[sohkai]

Closing; we may work on adding analytics in the future but its current effort is deprioritized.