Test: presumed split keyboard issues with dropdowns

[urapadmin]

Parker: Split keyboard, in one case. Will see if eliminating it helps!

Lutz:

we have seen that only with floating keyboards. Are the keyboards on the
ipads set to floating?

-L

Parker:
> Hi both -- have you ever noticed a situation in which FileMaker gets
> screwy around drop-down menus? We are having two ipads basically be
> unresponsive when people click on drop downs. The problem can be
> solved when they log out, close FileMaker, and then open it again, but
> then it often quickly returns.
>
> All best,
> P

[urapadmin]

so, we need to test a bit with the split / floating keyboard. I would be interest, e.g. if when the issue occurs, switching to a different keyboard in situ helps. Or if anything else helps.

[lbestock]

An absolutely immediate effect. I split the keyboard, and the first dropdown menu I went to didn't work. I merged the keyboard back, and the dropdown menu worked again.

I tried it with the split to floating keyboard, and saw the same thing - a menu that would not drop down split was back to functional as soon as I changed the keyboard to float. But I thought we sometimes ran into problems with floating, too, so obviously this needs more.

[urapadmin]

For me that is even enough. And there is really nothing we can do about it, except tell people not to use the split or floating keyboard or at least be aware of it. I think so far we did not know that going back to the normal keyboard solves the issue without having to close FileMaker. So for those who love the floating keyboard going back and forth between keyboards might be an option.

[luizaogs]

So you don't need more testing here?

[urapadmin]

I think we can mark this as "user-manual". I don't even have hope that Claris will ever do anything about it.

[luizaogs]

Ok, then I'll remove it from the testing project.