Closed ALLUMWANDLUNG closed 11 months ago
Hi, a bit more detail is required to fully evaluate your issue:
Once the details are provided, I would be glad to take another look.
Thanks.
thank you, i have a very clean website with just a few plugins and everything is on the newest version with no caching active on the product pages.
here the status from woocommerce, i think there is all you need.
the only idea i have since you said you tested with generatepress is additional variants pictures plugin https://woocommerce.com/de-de/products/woocommerce-additional-variation-images/
that could have an effect
thank you in advacne and i did try your plugin out because of the clean code
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WordPress address (URL): https://allumwandlung.com Site address (URL): https://allumwandlung.com WC Version: 7.5.1 REST API Version: ✔ 7.5.1 WC Blocks Version: ✔ 9.6.6 Action Scheduler Version: ✔ 3.5.4 Log Directory Writable: ✔ WP Version: 6.1.1 WP Multisite: ✔ WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: – Language: en_US External object cache: –
Server Info: Apache/2.4 PHP Version: 8.1.14 PHP Post Max Size: 50 MB PHP Time Limit: 120 PHP Max Input Vars: 1000 cURL Version: 7.82.0 OpenSSL/1.0.2k-fips
SUHOSIN Installed: – MySQL Version: 10.5.17-MariaDB-log Max Upload Size: 1 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔
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wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_bundle_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.06MB + Index: 0.05MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_bundled_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_gzd_dhl_im_products: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_gzd_dhl_im_product_services: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_gzd_packaging: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_gzd_packagingmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_gzd_shipmentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_gzd_shipments: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_gzd_shipment_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_gzd_shipment_items: Data: 0.02MB + Index: 0.06MB + Engine InnoDB 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attachment: 1089 custom_css: 1 customize_changeset: 98 follow_up_email: 1 gp_elements: 12 hp_listing: 592 hp_listing_attribute: 72 hp_vendor: 3 iubenda_form: 1 nav_menu_item: 48 oembed_cache: 2 page: 19 post: 2 product: 56 product_variation: 38 revision: 782 wccc: 1 wp_global_styles: 1 wp-rest-api-log: 932 wpcode: 2 yaymail_template: 41
Secure connection (HTTPS): ✔ Hide errors from visitors: ✔
GP Premium: by Tom Usborne – 2.3.0 GenerateBlocks: by Tom Usborne – 1.7.3 GenerateBlocks Pro: by Tom Usborne – 1.5.2 WooCommerce: by Automattic – 7.5.1 WooCommerce Subscriptions: by WooCommerce – 5.0.0 WooCommerce All Products For Subscriptions: by WooCommerce – 4.0.5 WooCommerce Name Your Price: by Kathy Darling – 3.5.1 WooCommerce Product Bundles: by WooCommerce – 6.18.3 Product Likes: by 99w – 2.0.3 WooCommerce URL Coupons: by SkyVerge – 2.14.0 WP Armour - Honeypot Anti Spam: by Dnesscarkey – 2.1.3 WP Search with Algolia: by WebDevStudios – 2.4.0 Solid Affiliate: by Solid Plugins – 1.3.0 Novashare: by forgemedia – 1.4.0 WP Armour Extended - Honeypot Anti Spam: by Dnesscarkey – 1.19 HivePress: by HivePress – 1.7.0 HivePress Favorites: by HivePress – 1.2.2 HivePress Geolocation: by HivePress – 1.3.7 HivePress Reviews: by HivePress – 1.3.0 HivePress Opening Hours: by HivePress – 1.1.3 HivePress SEO: by HivePress – 1.0.0 HivePress Social Links: by HivePress – 1.0.3 FluentCRM - Marketing Automation For WordPress: by WP Email Newsletter Team - FluentCRM – 2.7.40 FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.2.4 Fluent Support: by WPManageNinja LLC – 1.6.9 Fluent Support Pro: by WPManageNinja LLC – 1.6.9 FluentCRM Pro: by Fluent CRM – 2.7.40 MultilingualPress: by Inpsyde GmbH – 4.1.1 WooCommerce Additional Variation Images: by WooCommerce – 2.3.0 Fluent Forms: by Contact Form - WPManageNinja LLC – 4.3.25 Fluent Forms Pro Add On Pack: by Fluent Forms – 4.3.23 Servebolt Optimizer: by Servebolt – 3.5.17 WooCommerce Brands: by WooCommerce – 1.6.44 WooCommerce Conditional Shipping and Payments: by WooCommerce – 1.14.5 WooCommerce Stripe Gateway: by WooCommerce – 7.2.0 WooCommerce PayPal Payments: by WooCommerce – 2.0.3 WooCommerce Conditional Content: by Lucas Stark – 2.2.0 YayMail Pro - WooCommerce Email Customizer: by YayCommerce – 3.2.4 YayMail Addon for Woocommerce Subscriptions: by YayCommerce – 2.2 YayMail Addon for Conditional Logic: by YayCommerce – 2.0 YayMail Addon for WooCommerce Stripe Gateway: by YayCommerce – 1.1 User Switching: by John Blackbourn & contributors – 1.7.0 Germanized for WooCommerce: by vendidero – 3.12.1 YayMail Premium Addon for Germanized for WooCommerce: by YayCommerce – 2.1 Better Search Replace: by WP Engine – 1.4.2
iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more: by iubenda – 3.6.0
API Enabled: ✔ Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: bundle (bundle) external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)
Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: ✔ Order datastore: WC_Order_Data_Store_CPT
Shop base: #9 - /shop/ Cart: #10 - /cart/ Checkout: #11 - /checkout/ My account: #12 - /my-account/ Terms and conditions: #13 - /terms-and-conditions/
Name: GP-Child Version: 1.0 Author URL: https://allumwandlung.com Child Theme: ✔ Parent Theme Name: GeneratePress Parent Theme Version: 3.3.0 Parent Theme Author URL: https://tomusborne.com WooCommerce Support: ✔
Overrides: GP-Child/woocommerce/myaccount/dashboard.php
WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: https://allumwandlung.com Subscriptions-core Library Version: 5.5.0 Subscription Statuses: – WooCommerce Account Connected: ✔ Yes Active Product Key: ❌ No Custom Retry Rules: ✔ No Custom Retry Rule Class: ✔ No Custom Raw Retry Rule: ✔ No Custom Retry Rule: ✔ No Retries Migration Status: ✔ Completed Report Cache Enabled: ✔ Yes Cache Update Failures: ✔ 0 failure
Country / State: Germany — Baden-Württemberg
Stripe: products refunds tokenization add_payment_method subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions
Stripe SEPA Direct Debit: products refunds tokenization add_payment_method subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions
PayPal: refunds products subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions
Advanced Card Processing: refunds products subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions
Database Version: 6.18.3 Loopback Test: ✔ Template Overrides: –
Version: Database version: Template overrides: –
Onboarded: ✔ Shop country code: DE WooCommerce currency supported: ✔ Advanced Card Processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: – Vault enabled: ✔ Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – Tracking enabled: ✔
Enabled Features: activity-panels analytics coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page
Disabled Features: minified-js new-product-management-experience product-variation-management settings
Daily Cron: ✔ Next scheduled: 2023-03-28 02:16:57 +02:00 Options: ✔ Notes: 26 Onboarding: skipped
Template Overrides: –
Complete: 1,174 Oldest: 2023-02-24 19:10:47 +0100 Newest: 2023-03-27 19:41:05 +0200
Failed: 18 Oldest: 2023-03-09 17:56:03 +0100 Newest: 2023-03-26 19:46:04 +0200
Pending: 7 Oldest: 2023-03-27 19:46:04 +0200 Newest: 2023-04-03 00:06:04 +0200
Generated at: 2023-03-27 19:43:01 +02:00 `
Thank you for the WooCommerce details, but I still need the information listed in my first reply, including updating your first post with the necessary details.
Please also note that "newest" or "latest" are not valid versions, as it makes it impossible to accurately replicate your issue.
Description of Problem
lightbox has no effect in woocommerce product view
Details