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archetyped / simple-lightbox-extensions

Feedback & Support for Simple Lightbox Extensions
https://archetyped.com/tools/simple-lightbox/
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Video lightbox not working on IIS #23

Closed bradydan closed 8 years ago

bradydan commented 9 years ago

Reach the home page by clicking 'skip' or the logo on this page http://wp-dev.gavurin.com/

The video lightbox is under the ''Take a quick tour" header, click on the video screengrab

Same site on a linux server, works fine: http://gavurin.consil.co.uk/

Installed:

Any ideas?

bradydan commented 9 years ago

FYI cURL is installed

bradydan commented 9 years ago

PHP is v 5.6

archetyped commented 9 years ago

Hi, clicking either of those links just reloads the splash page. Please provide a direct link to a page that exhibits the issue you are experiencing and I would be glad to take a closer look.

bradydan commented 9 years ago

Sorry, fixed now. Please try again.

bradydan commented 9 years ago

Do you have a list of server requirements for the plugin and add-on?

archetyped commented 9 years ago

Hi, here are SLB's minimum requirements.

If you have confirmed that cURL is enabled, you may also need to check to make sure that cURL is enabled for PHP, and that it is enabled for local requests.

bradydan commented 9 years ago

I can't access that page in the wiki. The only pages I can see in the wiki are 'Home' and 'Report an issue'.

Can you please post the requirements here?

thanks

bradydan commented 9 years ago

Or did you mean to link to this page?

https://github.com/archetyped/simple-lightbox/wiki/Requirements

bradydan commented 9 years ago

As far as I can tell we are meeting the requirements. There's a PHPinfo page here http://wp-dev.gavurin.com/index2.php

Any ideas why the lightbox isn't working?

HTML output on live server (IIS) http://wp-dev.gavurin.com/ :

<a class="act" data-slb-active="1" href="https://www.youtube.com/watch?v=zasJ2Z7WpRo">
<img class="aligncenter size-full wp-image-336" width="510" height="287" data-slb-group="1416" data-slb-active="1" alt="gavurin-video-bg" src="http://wp-dev.gavurin.com/wp-content/uploads/2015/03/gavurin-video-bg.jpg">
</a>

HTML output on dev server (Linux) http://gavurin.consil.co.uk/

<a class="act" data-slb-active="1" href="https://www.youtube.com/watch?v=zasJ2Z7WpRo">
<img class="aligncenter size-full wp-image-336" width="510" height="287" data-slb-group="1416" data-slb-active="1" alt="gavurin-video-bg" src="http://gavurin.consil.co.uk/wp-content/uploads/2015/03/gavurin-video-bg.jpg">
</a>

So, apart from the src URL, the HTML is identical. Which I interpret as the shortcode working. But the implementation is not.

Both live and dev home pages are delivering 44 JS files

Any ideas?

archetyped commented 9 years ago

It appears that cURL may not be enabled for local requests, which prevents WordPress from being able to load some of SLB's resources (such as the lightbox's layout).

This is a setting at the server level, not within PHP. I would recommend contacting your host to check if they have disabled/blocked local cURL requests.

archetyped commented 8 years ago

This ticket has been closed due to inactivity.