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archetyped / simple-lightbox-extensions

Feedback & Support for Simple Lightbox Extensions
https://archetyped.com/tools/simple-lightbox/
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[Video / Issue]: Not working on site after activating plugin #30

Closed lizcdesign closed 9 years ago

lizcdesign commented 9 years ago

Hello,

I recently uploaded the plugin and activated it, but it isn't opening the Youtube video in the fancybox.

In Chrome, it goes straight to youtube to play. In Firefox, it acts like it is going to open in a fancy box but then it opens in Youtube.

I have both plugins(simple and video) active, please let me know if I missed a step.

I am testing this plugin on this draft/page: https://www.ecomdash.com/compare-page-mock-up/

The bottom button: Get Started Now! and the button that says See how it works(screenshot below) are both linking to the youtube video. I cleared my cache multiple times. Please note that the See How it Works buttons does exist in a Revolution slider.

image

Please let me know if you need more information.

Thanks, Liz

archetyped commented 9 years ago

Hi, it looks like your site may be blocking AJAX requests to /wp-admin/admin-ajax.php. You may have to contact your hosting provider to configure the site to unblock such requests.

Once AJAX requests are enabled, SLB and the video add-on should be able to function normally.

If you are still experiencing a problem after AJAX requests have been enabled, please let me know what you find and I would be glad to take another look.

lizcdesign commented 9 years ago

Thank you for your response. I will work with WPEngine on this.

I will reach out if they have any questions.

Thanks, Liz

Liz Pekarek Marketing 704.687.8067 o | 910.734.8876 c eCommerce, Automated.

ecomdash.comhttp://www.ecomdash.com/

From: Archetyped [mailto:notifications@github.com] Sent: Sunday, September 20, 2015 10:35 PM To: archetyped/slb-addons slb-addons@noreply.github.com Cc: Liz Pekarek | ecomdash liz.pekarek@ecomdash.com Subject: Re: [slb-addons] [Video / Issue]: Not working on site after activating plugin (#30)

Hi, it looks like your site may be blocking AJAX requests to /wp-admin/admin-ajax.php. You may have to contact your hosting provider to configure the site to unblock such requests.

Once AJAX requests are enabled, SLB and the video add-on should be able to function normally.

If you are still experiencing a problem after AJAX requests have been enabled, please let me know what you find and I would be glad to take another look.

— Reply to this email directly or view it on GitHubhttps://github.com/archetyped/slb-addons/issues/30#issuecomment-141862283.

lizcdesign commented 9 years ago

Hello,

My web host, WPEngine, came up with a hack – by adding target=”_blank” – it forces the browser to open in the lightbox. I tested it for both Chrome and Firefox and it works!

Thanks, Liz

Liz Pekarek Marketing 704.687.8067 o | 910.734.8876 c eCommerce, Automated.

ecomdash.comhttp://www.ecomdash.com/

From: Archetyped [mailto:notifications@github.com] Sent: Sunday, September 20, 2015 10:35 PM To: archetyped/slb-addons slb-addons@noreply.github.com Cc: Liz Pekarek | ecomdash liz.pekarek@ecomdash.com Subject: Re: [slb-addons] [Video / Issue]: Not working on site after activating plugin (#30)

Hi, it looks like your site may be blocking AJAX requests to /wp-admin/admin-ajax.php. You may have to contact your hosting provider to configure the site to unblock such requests.

Once AJAX requests are enabled, SLB and the video add-on should be able to function normally.

If you are still experiencing a problem after AJAX requests have been enabled, please let me know what you find and I would be glad to take another look.

— Reply to this email directly or view it on GitHubhttps://github.com/archetyped/slb-addons/issues/30#issuecomment-141862283.

archetyped commented 9 years ago

It's strange that the target attribute makes a difference, but I'm glad you were able to find a solution.