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archetyped / simple-lightbox-extensions

Feedback & Support for Simple Lightbox Extensions
https://archetyped.com/tools/simple-lightbox/
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[WooCommerce / Issue]: This plugin breaks the product page #74

Closed rvanate closed 4 years ago

rvanate commented 5 years ago

Woocommerce version 3.5.7 using Simple Lightbox: WooCommerce Activator version 0.2.1. php 7.2.14

Single product page does not show anything when plugin is active.

archetyped commented 5 years ago

Hi, can you please clarify which add on you are experiencing problems with? Your title refers to the video add-on, while your post mentions the WooCommerce add-on.

Thanks.

rvanate commented 5 years ago

Sorry, it is the WooCommerce add-on. (Simple Lightbox: WooCommerce Activator)

archetyped commented 5 years ago

Thank you for the clarification.

The WooCommerce add-on has been tested with WooCommerce 3.5.7, and no conflicts were found. Please clear all caches (browser, caching plugins. etc.) when making changes to your site (updating WordPress, changing/updating themes or plugins, etc.), as stale cached data can cause unexpected behavior.

Also note that the WooCommerce add-on currently supports up to WooCommerce v2.6.14 (more information on the add-on's page), but later versions of WooCommerce should continue to function normally when the add-on is activated.

If you are still experiencing this issue, please provide a link to a page that exhibits the issue you are experiencing and I would be glad to take a closer look.

Thanks.

archetyped commented 4 years ago

This ticket has been closed due to inactivity.