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archetyped / simple-lightbox

The highly customizable lightbox for WordPress
http://archetyped.com/tools/simple-lightbox/
GNU General Public License v2.0
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Plugin conflict with "WP VR" #1045

Closed wwwFrank closed 9 months ago

wwwFrank commented 11 months ago

Description of Problem

Works fine until last Week. Then SLB stopped working. Clicking a picture in an gallery opens the media-file. Works again, after deaktivation of Plugin "WP VR". Maybe a conflict?

Details

WordPress 6.4.2 PHP 7 Theme "Blocksy" Plugin "Simple Lightbox" 2.9.3 Plugin "WP VR" 8.3.15

archetyped commented 11 months ago

Hi, no issues were encountered with SLB and WP VR activated on the same site, so the issue may be specific to your site/configuration. Please provide the following details, and I would be glad to take a closer look:

Thanks.

wwwFrank commented 11 months ago

SLB's settings are all default accept the german language text in the last section. WP VR's settings are all default, while it is installed and activated but not configured and not used until now. Page is: fotodrachen.de but I try to configure not to show the error on the public site. Provider is: hetzner.com (Germany)

I did some additional testing:

Backup WP on the public server with WP-plugin "BackWPup". Installed this backup on my lokal system (Ubuntu-Linux, Apache, PHP). As a customer on the public server I have no "php.log". I intended to get one localy. But the error did not happen on my local system.

Then I tried to debug the error. F12 / console in browser Firefox shows some HTTP-Errors 404 pointing to "mod_pagespeed". I configured the public server not to use "mod_pagespeed" (caching). After this the plugins "Simple Lightbox" and "WP VR" work together.

An error in Lightbox only occurs when both plugins are installed and activated AND "mod_pagespeed" for the webserver is enabled.

archetyped commented 10 months ago

Hi, thank you for the additional information.

It sounds like there may be an issue with mod-pagespeed's configuration. Can you please provide the full errors you are seeing and I'll see if there is anything that can be done from SLB's end.

archetyped commented 10 months ago

Hi, are you still experiencing an issue with SLB? If so, please provide the requested details and I would be glad to take a look.

This ticket will be closed in 24 hours due to inactivity.

wwwFrank commented 10 months ago

I switched OFF "mod_pagespeed" in my provider's configuration, after I recognised this error. I wrote to the providers support, but they seems not to be interested because this combination is to "exotic".

Just switched ON "mod_pagespeed" again to get some detailed error-codes. But the error did not happen again. Maybe the provider has changed the version or the configuration of "mod_pagespeed"?

"Simple Lightbox" Version 2.9.3 and "WP VR" Version 8.3.19 (changed!) now work together with "mod_pagespeed".

Please close this issue.

archetyped commented 9 months ago

Thanks for the updated details and glad to hear things are working well.