archetyped / simple-lightbox

The highly customizable lightbox for WordPress
http://archetyped.com/tools/simple-lightbox/
GNU General Public License v2.0
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Theme Conflict #928

Closed chip- closed 2 years ago

chip- commented 2 years ago

Description of Problem

Simple Lightbox appears to not be working with my theme, aThemes Botiga: https://athemes.com/theme/botiga/

This is a clean WP install with everything current. I have followed the troubleshooting suggestions, and if I switch to the stock Twenty Twenty-One theme it works as expected. I think that rules out a lot of things and narrows it down to the theme. I am reporting this as requested here.

Details

Thanks!

archetyped commented 2 years ago

Thanks for the report. Botiga v1.0.9 has been tested with SLB and no issues were found (images are displayed in the lightbox).

However, the page at the link you provided does have an issue where the page's full HTML is truncated. This causes code included at the bottom of the HTML (such as SLB's code) not to be loaded for the page.

This may be due to a plugin or the child theme you are using.

Recommendations

  1. Remove and reinstall the latest version of the Botiga theme (currently v1.0.9)
  2. Activate the main Botiga theme (not a child theme) - Confirm whether SLB works or not.
  3. Activate the child theme - Confirm whether SLB works or not.
chip- commented 2 years ago

Oh, you're totally right...it's the child theme, which has terrible developer (me). So sorry to bother you. Thanks so much for your prompt response and troubleshooting help.

archetyped commented 2 years ago

Glad to hear your issue was resolved :)