Archi Log Error Notification

[kaitlynhall99]

Here is the error that comes up when I try and open Archi on my mac:

It then quits after I press Ok. Does anyone know how to resolve this issue? It was working fine a couple weeks ago.

Version of Archi

The Latest Version

Archi Plug-ins

No

Operating System

Mac

Expected Behaviour

The App Should open

Actual Behaviour

the app force quits when I try to open it and i cannot access it

[Phillipus]

What does it say in the that error log file? What version of macOS?

[kaitlynhall99]

What does it say in the that error log file? I'm not sure where to find the error log file, I tried looking in the console and couldn't find it - All I know is the info in the picture.

What version of macOS? I'm using Version 10.14.6 - macOS Mojave

[Phillipus]

The location of the error log file is in your screenshot.

[kaitlynhall99]

This is what is in the folder - not sure where to go from here

[Phillipus]

You could attach one of the log files here.

Otherwise:

1. Delete the .config folder
2. Re-install Archi and try again

[kaitlynhall99]

1616694667104.log Here's the first log file - not sure if that's what you need but let me know!

[Phillipus]

I really can't say what's wrong as I've not come across this problem before.

Things to try:

1. Restart your machine
2. Delete the .config folder
3. Re-install Archi

Other than that, I can't think of what else to try,

[kaitlynhall99]

Ok thanks for the help anyways! I'll try those out.

[Phillipus]

Closing this as this can be fixed by deleting the .config folder.