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archimatetool / archi

Archi: ArchiMate Modelling Tool
https://www.archimatetool.com
MIT License
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Unable to launch archi on Mac #722

Closed Angelo-FSL closed 3 years ago

Angelo-FSL commented 3 years ago

Version of Archi

Archi-Mac-4.8.1

Archi Plug-ins

No

Operating System

MacOs Catalina 10.15.7 (19H524)

Expected Behaviour

Being able to launch the archi app

Actual Behaviour

App crashes (doesn't run) with following message: "An error has occurred" See the log file.

log file details: !SESSION Tue Apr 06 14:38:20 COT 2021 ------------------------------------------ !ENTRY org.eclipse.equinox.launcher 4 0 2021-04-06 14:38:20.073 !MESSAGE Could not find extension: reference:file:org.eclipse.osgi.compatibility.state_1.2.200.v20200915-2015.jar !ENTRY org.eclipse.equinox.launcher 4 0 2021-04-06 14:38:20.138 !MESSAGE Exception launching the Eclipse Platform: !STACK java.lang.ClassNotFoundException: org.eclipse.core.runtime.adaptor.EclipseStarter at java.base/java.net.URLClassLoader.findClass(Unknown Source) at java.base/java.lang.ClassLoader.loadClass(Unknown Source) at java.base/java.lang.ClassLoader.loadClass(Unknown Source) at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:650) at org.eclipse.equinox.launcher.Main.basicRun(Main.java:590) at org.eclipse.equinox.launcher.Main.run(Main.java:1461)

Steps to Reproduce the Behaviour

  1. Go to executable file
  2. Double clic
  3. App crashes
Phillipus commented 3 years ago

Is this a fresh install of Archi? Have you used an older version of Archi before this one?

Archi stores preferences and configuration files in this folder:

<your_home_folder>/Library/Application Support/Archi4

Please ensure that you have write access to that folder.

You could also try deleting this folder:

<your_home_folder>/Library/Application Support/Archi4/.config

Because the folder has a dot in it (.config) it will be hidden unless you show hidden files in the Finder (Command + Shift + "." keys will toggle hidden files.)

Angelo-FSL commented 3 years ago

I deleted the .config folder and it worked!Thank you!.

tywilliamferguson commented 3 years ago

I deleted the .config folder and it worked!Thank you!.

This also worked for me just now on version 4.8.1 of Archi - many thanks! (On Mac)

*Full re-download didn't worked beforehand only when I deleted 'Archi4' folder in 'Application Support' did it fix the issue.