architecture-building-systems / CityEnergyAnalyst

The City Energy Analyst (CEA)
https://www.cityenergyanalyst.com/
MIT License
194 stars 61 forks source link

Dashboard not starting #3443

Closed schneidernt closed 7 months ago

schneidernt commented 8 months ago

Describe the bug Hi, after I install CEA via the express installation and try to start the dashboard I receive the following error

To Reproduce Steps to reproduce the behavior:

  1. Installing CAE
  2. double click on the dashboard

Expected behaviour A clear and concise description of what you expected to happen.

Screenshots

image image image

Hardware (please complete the following information):

ShiZhongming commented 8 months ago

@reyery Any idea about this? :)

BiaPri commented 8 months ago

Good morning, Similar error on my side,

image

Besides this tool is really great!

B.

reyery commented 8 months ago

Hi @schneidernt and @BiaPri, thank you for reporting these issues.

Both issues seem to have something to do with the python dependencies of CEA. We have recently released a new version of CEA that should solve this issue. Try uninstalling and reinstalling the new version, and let me know if that works for you. You can download the new installation here.

BiaPri commented 7 months ago

Good afternoon,

The problem is persisting, someone can help? image

Thank you for the support,

B.

reyery commented 7 months ago

@BiaPri could you open the CEA Console and run the following command

conda list
BiaPri commented 7 months ago

Should install anaconda? image

reyery commented 7 months ago

Not necessarily. Based on the previous error, the python dependencies numpyand numba are the ones that are causing the issue. This was fixed in the new version of CEA, so I am not too sure why they are still happening for you.

Let's try manually installing both

python -m pip install numba==0.57 numpy==1.24.4

Let me know if that works for you.

BiaPri commented 7 months ago

Strange indeed, all set, thank you for the support @reyery !

reyery commented 7 months ago

I will close this issue for now. If there are any more issue, we can continue on a new one.