Program not starting on Windows 10

architecture-building-systems / CityEnergyAnalyst

The City Energy Analyst (CEA)

https://www.cityenergyanalyst.com/

MIT License

194 stars 61 forks source link

Program not starting on Windows 10 #3493

Closed ev75 closed 6 months ago

ev75 commented 6 months ago

After installing the newest version of CEA, the program does not start. After clicking on the dashboard shortcut the logo of the program appears as if it would start but then nothing happens. I have tried reinstalling but I still get the same results. When uninstalling the newest version and installing the previous release the program starts right away on the same machines.

Affected Platform: Windows 10, tested on 2 physical machines and one virtual machine

ShiZhongming commented 6 months ago

Hi @ev75 Thanks for raising this issue. We @reyery have instroduced substantial changes to the installer lately. Hence, it might not be very stable at the moment. A new release V3.35.4 is to be expected soonish to resolve this issue.

moaapplepie commented 6 months ago

Hi! I have the same problem, the CEA dashboard is not launching. I re-installed the latest version, V3.35.4, yesterday and that's when the issue started.