High quality feedback via GitHub issues is a very valuable contribution to the project. It is important to make the issue creation and management process as efficient as possible for the contributors, maintainers, and developers.
Issue templates are helpful to the maintainers and developers because it establishes a standardized framework for the issues and encourages the contributors to provide the essential information.
The contributor is now presented with a web form when creating an issue. This consists of multi-line input fields that have the same formatting, preview, and attachment capabilities as the standard GitHub Issue composer, in addition to menus and checkboxes where appropriate.
The use of this form-based system should provide a better issue creation experience and result in higher quality issues by establishing a standardized framework for the issues and encouraging contributors to provide the essential information.
A template chooser allows the contributor to select the appropriate template type, redirects support requests to the appropriate communication channels via "Contact Links", and provides a prominent link to the security policy in order to guide any vulnerability disclosures.
The clear separation of the types of issues encourages the reporter to fit their report into a specific issue category, resulting in more clarity. Automatic labeling according to template choice allows the reporter to do the initial classification.
A preview of how the system will work can be seen here:
Due to that demo being from the staged version in my fork, the arduino GitHub organization's security policy link is absent from the chooser, but it will automatically appear in the chooser of this repo.
High quality feedback via GitHub issues is a very valuable contribution to the project. It is important to make the issue creation and management process as efficient as possible for the contributors, maintainers, and developers.
Issue templates are helpful to the maintainers and developers because it establishes a standardized framework for the issues and encourages the contributors to provide the essential information.
The contributor is now presented with a web form when creating an issue. This consists of multi-line input fields that have the same formatting, preview, and attachment capabilities as the standard GitHub Issue composer, in addition to menus and checkboxes where appropriate.
The use of this form-based system should provide a better issue creation experience and result in higher quality issues by establishing a standardized framework for the issues and encouraging contributors to provide the essential information.
A template chooser allows the contributor to select the appropriate template type, redirects support requests to the appropriate communication channels via "Contact Links", and provides a prominent link to the security policy in order to guide any vulnerability disclosures.
The clear separation of the types of issues encourages the reporter to fit their report into a specific issue category, resulting in more clarity. Automatic labeling according to template choice allows the reporter to do the initial classification.
A preview of how the system will work can be seen here:
https://github.com/per1234/report-size-deltas/issues/new/choose
Due to that demo being from the staged version in my fork, the
arduinoGitHub organization's security policy link is absent from the chooser, but it will automatically appear in the chooser of this repo.