Sonoff's rebooting when they loose wifi? Including cutting power on Sonoff Pow relay

[mihalski]

I have my Sonoff Pow's set up as energy monitoring only. I disable the switch and leave them as always on.

I've been noticing for a while weird things happening when I upgrade the firmware on my wifi router and I just realised that ALL of the Sonoff Pow's are rebooting!

So my fridge, my servers and a bunch of other things which really shouldn't be having their power cut are just being turned off :/

I know that this didn't use to be the case. Could some setting that needs to be enabled have been reset?

P.S. All of them have PowerOnState 4 set. Also, it's not just the Sonoff Pow's that are rebooting.. It's ALL the Sonoffs I have. But it also seems that not ALL the Pow's are turning off the relay. Just some. Either way, it has been a BIG problem lately :/

[arendst]

Check your wificonfig setting and select a non restart option.

[vshaev]

wificonfig 4 sonoff basic. Same problem on two modules with the loss of WIFI and if the relay is in an ON state.

[pnuding]

Same issue here. For a while (5.8.0 or maybe even before) I've seen some of the lights flicker occasionally. What happens is that the Sonoffs do a software restart, often it happens to multiple devices at the same time, which would support the theory that it's caused by Wifi, since there was no activity on their MQTT topics at that moment. Affected are several Sonoff Basics, a WeMos D1 with a relay and also my Sonoff LEDs. In all cases the restarts only seem to happen while the relay is on, I've not caught a single restart without.

Wificonfig on these devices was set to 2, i'll now try 5. They're all on 5.9.1 right now

[pnuding]

Confirmed - using Wificonfig 5 instead of 2 has stopped the reboots on all devices. Before they were piling up several hundreds over the last month :/ I dug up a non-updated sonoff basic for comparison. It's on 4.1.1a and has remained stable with the relay on for an entire day despite being set to Wificonfig 2. So it certainly smells like something has changed

[rcarmo]

Referencing #2162, where this behavior fried a lightbulb.

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[mihalski]

I don't know if it's rebooting but it certainly does keep toggling GPIO5 on my Wemos Mini D1 on which I have a relay that controls my garage door. This is a real problem as when I lose wifi the garage door opens and closes continuously :/

[ascillato]

Hi,

Could you post the output of your Status 0 command and also the output of the console when this happens?

Thanks

[mihalski]

22:14:32 CMD: Status 0
22:14:32 MQT: stat/garage/STATUS = {"Status":{"Module":18,"FriendlyName":["Garage"],"Topic":"garage","ButtonTopic":"0","Power":0,"PowerOnState":0,"LedState":1,"SaveData":1,"SaveState":1,"ButtonRetain":0,"PowerRetain":0}}
22:14:32 MQT: stat/garage/STATUS1 = {"StatusPRM":{"Baudrate":115200,"GroupTopic":"sonoffs","OtaUrl":"http://192.168.1.198:9999/data/firmwares/sonoff-minimal.bin","RestartReason":"Software/System restart","Uptime":"0T03:42:18","StartupUTC":"2018-06-24T08:32:14","Sleep":0,"BootCount":600,"SaveCount":5417,"SaveAddress":"F4000"}}
22:14:32 MQT: stat/garage/STATUS2 = {"StatusFWR":{"Version":"5.14.0","BuildDateTime":"2018-05-15T15:29:54","Boot":31,"Core":"2_3_0","SDK":"1.5.3(aec24ac9)"}}
22:14:32 MQT: stat/garage/STATUS3 = {"StatusLOG":{"SerialLog":2,"WebLog":2,"SysLog":0,"LogHost":"domus1","LogPort":514,"SSId":["DobNet","indebuurt2"],"TelePeriod":60,"SetOption":["55800009","55818000"]}}
22:14:32 MQT: stat/garage/STATUS4 = {"StatusMEM":{"ProgramSize":526,"Free":476,"Heap":19,"ProgramFlashSize":1024,"FlashSize":4096,"FlashMode":3}}
22:14:32 MQT: stat/garage/STATUS5 = {"StatusNET":{"Hostname":"garage-3594","IPAddress":"192.168.1.116","Gateway":"192.168.1.1","Subnetmask":"255.255.255.0","DNSServer":"192.168.1.1","Mac":"5C:CF:7F:EF:AE:0A","Webserver":2,"WifiConfig":4}}
22:14:32 MQT: stat/garage/STATUS6 = {"StatusMQT":{"MqttHost":"192.168.1.163","MqttPort":1883,"MqttClientMask":"DVES_%06X","MqttClient":"DVES_EFAE0A","MqttUser":"DVES_USER","MqttType":1,"MAX_PACKET_SIZE":1000,"KEEPALIVE":15}}
22:14:32 MQT: stat/garage/STATUS7 = {"StatusTIM":{"UTC":"Sun Jun 24 12:14:32 2018","Local":"Sun Jun 24 22:14:32 2018","StartDST":"Sun Mar 25 02:00:00 2018","EndDST":"Sun Oct 28 03:00:00 2018","Timezone":10,"Sunrise":"13:47","Sunset":"05:57"}}
22:14:32 MQT: stat/garage/STATUS10 = {"StatusSNS":{"Time":"2018-06-24T22:14:32","Switch1":"OFF","Switch2":"OFF","Switch3":"OFF","BME280":{"Temperature":22.8,"Humidity":37.8,"Pressure":1018.1},"BH1750":{"Illuminance":0},"TempUnit":"C"}}
22:14:32 MQT: stat/garage/STATUS11 = {"StatusSTS":{"Time":"2018-06-24T22:14:32","Uptime":"0T03:42:18","Vcc":2.907,"POWER1":"OFF","Wifi":{"AP":1,"SSId":"DobNet","RSSI":66,"APMac":"80:2A:A8:8A:21:B3"}}}

As for the output of the console, it's not on Wifi when this happens so I can't get the output of the console :/

[demian85]

I'm having a similar issue and I don't know which command would fix this. When I restart my router, a bunch of sonoff devices that are ON will go OFF and ON again in a millisecond. Why is this happening? Power did not go off, so it does not make sense for the device to go OFF and ON again... PowerRetain is ON, and it makes sense. The device just does not need to restart its state when wifi is restarted!

[ascillato]

Hi, try wificonfig 5

[jimmyhall82]

I am having a similar issue. Every time my access point is restarted, the sonoff is triggering the relay on. Below is the log. I have wificonfig set to 5, but still seem to have something happening... any help is appreciated.

Log starts from when wifi is lost:

04:08:00 DNS: Initialized 04:08:00 MQT: Attempting connection... 04:08:00 MQT: Connected 04:08:00 MQT: tele/sonoff/LWT = Online (retained) 04:08:00 MQT: cmnd/sonoff/POWER = 04:08:00 MQT: stat/sonoff/RESULT = {"POWER1":"ON"} 04:08:00 MQT: stat/sonoff/POWER1 = ON 04:08:01 MQT: cmnd/garagestate/POWER2 = ON (retained) 04:08:10 MQT: Attempting connection... 04:08:10 MQT: Connect failed to 10.0.1.145:1883, rc -2. Retry in 10 sec 04:08:14 DNS: Initialized 04:08:24 MQT: Attempting connection... 04:08:24 MQT: Connected 04:08:24 MQT: tele/sonoff/LWT = Online (retained) 04:08:24 MQT: cmnd/sonoff/POWER = 04:08:24 MQT: stat/sonoff/RESULT = {"POWER1":"ON"} 04:08:24 MQT: stat/sonoff/POWER1 = ON

Then i need to run my mqt trigger to reset things:

04:09:05 MQT: stat/sonoff/RESULT = {"Command":"Unknown"} 04:09:27 MQT: stat/sonoff/RESULT = {"POWER1":"ON"} 04:09:27 MQT: stat/sonoff/POWER1 = ON 04:09:29 MQT: stat/sonoff/RESULT = {"POWER1":"OFF"} 04:09:29 MQT: stat/sonoff/POWER1 = OFF

Now everything is back to normal. But will repeat each time the wifi signal is lost.

[ascillato]

Hi,

From your log, your case is different from this thread.

You have retained messages in your MQTT broker.

MQT: cmnd/garagestate/POWER2 = ON (retained)

Tasmota is receiving a POWER ON command from your MQTT broker.

You need to use configure your home automation software to NOT use retained messages and also clear your mqtt broker database.

Yours is a super common issue: #4617 #4376, #3339, #3185, #3066, #2995, #2809, #2192, #2140, #739, #628, among others.

[jimmyhall82]

@ascillato apologies for repeating topics, but i am struggling to work this out. I am using mosquito mqtt broker with hassio, and i cant find where to add the retain: false and also how to clear my mqtt broker database, any help is appreciated

[ascillato]

Please, look into your configuration.yaml file and search for all your:

retain: true

and change them all for:

retain: false

Save the changes and restart your Hassio.

After that, you can check in the issues linked before for the mosquitto commands to delete the retained messages (to be used in the hassio terminal) or just uninstall mosquitto and install it again (faster and cleaner method).

[jimmyhall82]

@ascillato i have done those steps, but as you can see below, i still get "retained" on a number of log items in the sonoff:

05:28:04 MQT: Connected 05:28:04 MQT: tele/sonoff/LWT = Online (retained) 05:28:04 MQT: cmnd/sonoff/POWER = 05:28:43 MQT: stat/sonoff/RESULT = {"POWER1":"ON"} 05:28:43 MQT: stat/sonoff/POWER1 = ON 05:28:44 MQT: cmnd/garagestate/POWER2 = ON (retained) 05:28:45 MQT: stat/sonoff/RESULT = {"POWER1":"OFF"} 05:28:45 MQT: stat/sonoff/POWER1 = OFF 05:28:48 MQT: stat/sonoff/RESULT = {"POWER1":"ON"} 05:28:48 MQT: stat/sonoff/POWER1 = ON 05:28:50 MQT: stat/sonoff/RESULT = {"POWER1":"OFF"} 05:28:50 MQT: stat/sonoff/POWER1 = OFF 05:28:53 MQT: stat/sonoff/RESULT = {"POWER1":"ON"} 05:28:53 MQT: stat/sonoff/POWER1 = ON 05:28:54 MQT: stat/sonoff/RESULT = {"POWER1":"OFF"} 05:28:54 MQT: stat/sonoff/POWER1 = OFF 05:28:58 MQT: cmnd/garagestate/POWER2 = OFF (retained)

From my configuration.yaml i have the following:

cover:

• platform: mqtt name: "Sonoff Garage" state_topic: "cmnd/garagestate/POWER2" command_topic: "cmnd/sonoff/POWER" payload_open: "ON" payload_close: "ON" payload_stop: "ON" state_open: "ON" state_closed: "OFF" retain: false optimistic: false

retain is false, but as noted, power2 is showing (retained)

[ascillato]

In Tasmota console what is the output of PowerRetain?

It should be zero by default. If you have a 1, that is your problem. Do a PowerRetain 0, restart your sonoff and your hassio.

[jimmyhall82]

05:49:31 MQT: stat/sonoff/STATUS = {"Status":{"Module":1,"FriendlyName":["Sonoff","Sonoff2"],"Topic":"sonoff","ButtonTopic":"0","Power":0,"PowerOnState":0,"LedState":1,"SaveData":1,"SaveState":0,"SwitchTopic":"garagestate","SwitchMode":[0,2,0,0,0,0,0,0],"ButtonRetain":0,"SwitchRetain":1,"SensorRetain":0,"PowerRetain":0}}

this is from Tasmota, PowerRetain is 0.

I have restarted Hassio and sonoff, yet still getting this log:

00:00:00 Project sonoff Sonoff (Topic sonoff, Fallback DVES_D57445, GroupTopic sonoffs) Version 6.3.0.15(4b287ab-sonoff)-2_3_0 00:00:00 RSL: stat/sonoff/RESULT = {"POWER2":"OFF"} 00:00:00 RSL: stat/sonoff/POWER2 = OFF 00:00:00 WIF: Connecting to AP1 Cameras in mode 11N as sonoff-5189... 00:00:04 WIF: Connected 00:00:04 DNS: Initialized 00:00:04 HTP: Web server active on sonoff-5189.local with IP address 10.0.1.121 05:47:21 MQT: Attempting connection... 05:47:21 MQT: Connected 05:47:21 MQT: tele/sonoff/LWT = Online (retained) 05:47:21 MQT: cmnd/sonoff/POWER = 05:47:21 MQT: tele/sonoff/INFO1 = {"Module":"Sonoff Basic","Version":"6.3.0.15(4b287ab-sonoff)","FallbackTopic":"DVES_D57445","GroupTopic":"sonoffs"} 05:47:21 MQT: tele/sonoff/INFO2 = {"WebServerMode":"Admin","Hostname":"sonoff-5189","IPAddress":"10.0.1.121"} 05:47:22 MQT: tele/sonoff/INFO3 = {"RestartReason":"Software/System restart"} 05:47:22 MQT: stat/sonoff/RESULT = {"POWER1":"OFF"} 05:47:22 MQT: stat/sonoff/POWER1 = OFF 05:47:22 MQT: stat/sonoff/RESULT = {"POWER2":"OFF"} 05:47:22 MQT: stat/sonoff/POWER2 = OFF 05:47:29 MQT: tele/sonoff/STATE = {"Time":"2018-12-21T05:47:29","Uptime":"0T00:00:14","Vcc":3.202,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":19,"POWER1":"OFF","POWER2":"OFF","Wifi":{"AP":1,"SSId":"Cameras","BSSId":"B6:84:C6:08:E4:B4","Channel":6,"RSSI":80}} 05:47:29 MQT: tele/sonoff/SENSOR = {"Time":"2018-12-21T05:47:29","Switch2":"OFF"} 05:48:32 MQT: stat/sonoff/RESULT = {"POWER1":"ON"} 05:48:32 MQT: stat/sonoff/POWER1 = ON 05:48:32 MQT: cmnd/garagestate/POWER2 = ON (retained) 05:48:33 MQT: stat/sonoff/RESULT = {"POWER1":"OFF"} 05:48:33 MQT: stat/sonoff/POWER1 = OFF 05:48:36 MQT: stat/sonoff/RESULT = {"POWER1":"ON"} 05:48:36 MQT: stat/sonoff/POWER1 = ON 05:48:38 MQT: stat/sonoff/RESULT = {"POWER1":"OFF"} 05:48:38 MQT: stat/sonoff/POWER1 = OFF 05:49:04 MQT: stat/sonoff/RESULT = {"POWER1":"ON"} 05:49:04 MQT: stat/sonoff/POWER1 = ON 05:49:05 MQT: stat/sonoff/RESULT = {"POWER1":"OFF"} 05:49:05 MQT: stat/sonoff/POWER1 = OFF 05:49:09 MQT: cmnd/garagestate/POWER2 = OFF (retained)

[jimmyhall82]

@ascillato ok.. fixed it. Thanks for your help, appreciate you taking the time to help a newbie.

[ascillato]

how you fixed it? uninstalling and reinstalling mosquitto?

[jimmyhall82]

Correct, I believe the reinstall after setting PowerRetain 0, and rebooting the sonoff and then hassio is what fixed it. Thanks again

[makedir]

Same issue here on a Delock 11828 https://templates.blakadder.com/delock_11828.html it came with 7.2.0 I updated it to 13.3.0. The wifi signal of the device is really weak, it just works if it is like 1-2m away from the AP. It randomly reboots if you toggle Power1 1/0. I have not seen a pattern in it, but it seems, it reboots if it has weak or no Wifi signal and you do a Power1 1/0. How to fix this?

Did a Reset 6 after upgrade to 13.3.0

PowerRetain is 0 WifiConfig is 4

WifiConfig 5 doesnt fix this.

For example:

Device is connected, usb stick is in the device, you press the button to disable power and now this happens:

12:36:56.101 MQT: iot/mkdr_home/esp82xx/delock_53FAB3/RESULT = {"POWER":"OFF"} 12:36:56.106 MQT: iot/mkdr_home/esp82xx/delock_53FAB3/POWER = OFF 12:36:56.477 QPC: Reset 12:36:57.034 UPP: Multicast (re)joined 12:37:00.444 MQT: iot/mkdr_home/esp82xx/delock_53FAB3/STATE = {"Time":"2024-02-05T12:37:00","Uptime":"0T00:00:11","UptimeSec":11,"Heap":26,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":20,"MqttCount":1,"POWER":"OFF","Wifi":{"AP":1,"SSId":"...","BSSId":"...","Channel":6,"Mode":"11n","RSSI":22,"Signal":-89,"LinkCount":1,"Downtime":"0T00:00:06"}}

LED is blinking / resetting, device is not pingable for a few secons:

Have not seen a pattern so far it seems to be random. Again this happened after toggle power off:

00:00:05.022 UPP: Multicast (re)joined 12:42:31.007 MQT: Attempting connection... 12:42:31.020 MQT: Connected 12:42:31.024 MQT: iot/mkdr_home/esp82xx/delock_53FAB3/LWT = Online (retained) 12:42:31.026 MQT: iot/mkdr_home/esp82xx/delock_53FAB3/cmnd/POWER = 12:42:31.034 MQT: iot/mkdr_home/esp82xx/delock_53FAB3/INFO1 = {"Info1":{"Module":"Delock 11828","Version":"13.3.0(tasmota)","FallbackTopic":"cmnd/DVES_53FAB3_fb/","GroupTopic":"iot/mkdr_home/esp82xx/tasmotas/cmnd/"}} 12:42:31.050 MQT: iot/mkdr_home/esp82xx/delock_53FAB3/INFO2 = {"Info2":{"WebServerMode":"Admin","Hostname":"delock-53FAB3-6835","IPAddress":"192.168.8.222"}} 12:42:31.063 MQT: iot/mkdr_home/esp82xx/delock_53FAB3/INFO3 = {"Info3":{"RestartReason":"External System","BootCount":11}} 12:42:31.073 MQT: iot/mkdr_home/esp82xx/delock_53FAB3/RESULT = {"POWER":"OFF"} 12:42:31.080 MQT: iot/mkdr_home/esp82xx/delock_53FAB3/POWER = OFF 12:42:31.499 QPC: Reset 12:42:32.007 UPP: Multicast (re)joined