No function despite imagick

[mariusnop]

Hello,

and first of all thanks for this great app!

I have the problem that the app does not work for me. The current situation:

• Freenas FreeBSD as operating system
• Nextcloud 13 installed (works without problems)
• php7.2 incl imagick installed, this also runs "php -m".

but it is not possible to see RAW data in the preview.

[ariselseng]

Can you upload an example file somewhere and also check the nextcloud log?

[mariusnop]

{"reqId":"dyxmz6UhrfPxFTuN7z0Q","level":3,"time":"2018-07-23T15:27:27+02:00","remoteAddr":"31.17.149.44","user":"admin","app":"core","method":"GET","url":"\/core\/preview.pngfile=%2FPhotos%2FDSC04764.ARW&c=a70ca90685d853e40e9cba747b1da36d&x=64&y=64&forceIcon=0","message":"Camera Raw Previews: Unable to find preview data","userAgent":"Mozilla\/5.0 (Maintosh; Intel Mac OS X 10_13_6) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/67.0.3396.99 Safari\/537.36","version":"13.0.4.0"}

[ariselseng]

@mariusnop You probably do not have perl installed right? I bundle a static linux perl binary, but it's only used if there is no perl in PATH. I am planning on making it only opt-in for getting the static perl binary though. If you already have perl installed, then maybe you are using a raw file that is not supported. Can you upload a sample so I can check?

[mariusnop]

I hadn't installed pearl, but I did that later, without success. The files still cannot be opened. I use different RAW files from rawsamples.ch .

LOG: {"reqId":"xRInWXdFDPF2UtSBODfK","level":3,"time":"2018-07-24T01:00:17+02:00","remoteAddr":"31.17.149.44","user":"admin","app":"gallery","method":"GET","url":"\/apps\/gallery\/preview\/262?width=2600&height=2600&c=e57d32a388b54161e47b686df476b4aa&requesttoken=Orus%2FOicW%2BIFK39EvAhRQVsX6OdLehGaCwVvP%2BxkykI%3D%3Ac8udl4XYb9RVTxIc6lsrGwtkhrU%2BEEXgXG87e6sugCE%3D","message":"Exception: Preview generation has failed","userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/67.0.3396.99 Safari\/537.36","version":"13.0.4.0"}

EDIT: pkg search perl sudo pkg install unit-perl5.26-1.2 sudo pkg install perl5.28-5.28.0

pkg search imagick sudo pkg install php72-pecl-imagick-3.4.3_2

[ariselseng]

can you try

perl $APPFOLDER/camerarawpreviews/vendor/jmoati/exiftool-bin/exiftool -json -preview:all SAMPLE.CR2"

[mariusnop]

perl /usr/local/www/apache24/data/nextcloud/apps/camerarawpreviews/vendor/jmoati/exiftool-bin/exiftool -json -preview:all SAMPLE.CR2 [{ "SourceFile": "SAMPLE.CR2", "PreviewImage": "(Binary data 2034020 bytes, use -b option to extract)", "ThumbnailImage": "(Binary data 15152 bytes, use -b option to extract)" }]

Looks like this is working.

[ariselseng]

Yes that seems right. I have experienced nextcloud caching corrupted previews. can you try uploading SAMPLE.CR2 with a new name into nextcloud web ui and see if it works? Also clear logs before it and then try to see if you get a new error into nextcloud.

[mariusnop]

So, I deleted the log file and uploaded the same file with a different name. However, I get the following error message:

{"reqId":"B5Dn2zNzvLqaAmduJOGQ","level":3,"time":"2018-07-24T22:17:47+02:00","remoteAddr":"31.17.149.44","user":"admin","app":"gallery","method":"GET","url":"\/apps\/gallery\/preview\/305?width=2600&height=2600&c=aa899f383cdbba97240ed051a10dc4bb&requesttoken=ahoPFG2sYOfP7YxDR3tvQv3rsgLc8QVmUmBumu1Viqk%3D%3AI2o%2BfwDoVNGfieEbESgVGK2Y3FCpm1EcBQo63qofwMo%3D","message":"Exception: Preview generation has failed","userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/67.0.3396.99 Safari\/537.36","version":"13.0.4.0"}

I have assigned other users to the data, in my case www. However, I was able to create a preview with the perl command you told me above. But I still see no change in the interface.

[ariselseng]

I am afraid this must be some freebsd-specific issue. I have no experience with it. If you could reproduce it in an environment I could get access to, I might be able to tweak the code to make it work. If you could make a vm image or give ssh access to a test environment that would work.

[mariusnop]

You are welcome to have current data, as this is a test system. I document every step so that I can follow the installation step by step.

EDIT: I have sent you all relevant data by e-mail.

[ariselseng]

@mariusnop The fix is now in latest version 0.5.5. Both in Nextcloud Apps and ownCloud Marketplace.

[mariusnop]

Thanks for your work, I'm really excited about your support and how quickly you can correct your app for bugs. Everything works perfectly.

Thank you!