[CRASH] Crash right after start

[ondrej-vipo]

Describe the bug

The application crashes on my machine a few seconds after startup. I have tried different settings in the config file, but it always crashes no matter what I've tried.

To Reproduce

Just launch the app and it crashes.

Expected behavior

App should not crash.

Screenshots

Info (please complete the following information):

• btop4win version: btop4win version: 1.0.4 (also tried older versions - same result)
• Binary: binary from release
• Architecture: 64bit
• Windows Version: Microsoft Windows [Version 10.0.19044.2130]
• Terminal used: cmd.exe
• Font used: default one

Additional context

contents of btop.log:

2022/10/13 (08:43:12) | ===> btop++ v.1.0.4
2022/10/13 (08:43:12) | DEBUG: Starting in DEBUG mode!
2022/10/13 (08:43:12) | INFO: Logger set to DEBUG

Windows application event log:

Log Name:      Application
Source:        Application Error
Date:          13. 10. 2022 8:43:14
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      *****************************
Description:
Názov chybujúcej aplikácie: btop4win.exe, verzia: 0.0.0.0, časová značka: 0x633f3b3e
Názov chybujúceho modulu: btop4win.exe, verzia: 0.0.0.0, časová značka: 0x633f3b3e
Kód výnimky: 0xc0000409
Odstup chyby: 0x000000000018b6bd
Identifikácia chybujúceho procesu: 0x3bac
Čas spustenia chybujúcej aplikácie: 0x01d8decf10a91395
Cesta chybujúcej aplikácie: c:\PortableApps\btop\btop4win.exe
Cesta chybujúceho modulu: c:\PortableApps\btop\btop4win.exe
Identifikácia hlásenia: 89343d02-6a14-4995-bd59-1e54d12732b3
Celé meno chybujúceho balíka: 
Identifikácia chybujúcej aplikácie vzhľadom na balík: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2022-10-13T06:43:14.6718393Z" />
    <EventRecordID>70430</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>****************************</Computer>
    <Security />
  </System>
  <EventData>
    <Data>btop4win.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>633f3b3e</Data>
    <Data>btop4win.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>633f3b3e</Data>
    <Data>c0000409</Data>
    <Data>000000000018b6bd</Data>
    <Data>3bac</Data>
    <Data>01d8decf10a91395</Data>
    <Data>c:\PortableApps\btop\btop4win.exe</Data>
    <Data>c:\PortableApps\btop\btop4win.exe</Data>
    <Data>89343d02-6a14-4995-bd59-1e54d12732b3</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

[aristocratos]

@ondrej-vipo Does it crash if you run it as admin?

[ondrej-vipo]

Yes, same behaviour when I run it as admin.

[ondrej-vipo]

... also I have tried to run it inside Windows Hyper-V VM on the same host machine and it also crashes.

[aristocratos]

Which language are you using in your VM? If not english, would you mind changing to english and try to run again. Also the event log in english would be helpful.

It looks to be crashing right after WMI information collection begins (about a second after btop4win start). But no idea why as of yet.

[aristocratos]

Also if you don't mind you could try enabling user-mode crash dumps: https://learn.microsoft.com/sv-se/windows/win32/wer/collecting-user-mode-dumps?redirectedfrom=MSDN

And see if you get a crash dump generated for btop in %LOCALAPPDATA%\CrashDumps

[UScr00ge]

Mine is also crashing, and is generating crash dumps in %LOCALAPPDATA%\CrashDumps

[aristocratos]

@UScr00ge Could you post said crash dumps here?

[UScr00ge]

@UScr00ge Could you post said crash dumps here?

btop4win.exe.22064.zip

[brian6932]

I am also getting a WMI related crash Latest .dmp file: https://i.alienpls.org/gpf.dmp

[zippyy]

I am having the same issue on a new install as well.

[Kystre]

i am also having this issue:

btop4win version: btop4win version: 1.0.4
Binary: from release via scoop
Windows Version: Windows 10 Pro 22h2
Terminal used: Official Windows Terminal
Font used: Cascadia Code

[DEAD1SIDE]

Any update?

[donnaken15]

I'm also getting crashed right after the WMI bit on LHM, but on normal build, it crashes after one screen refresh

[sskras]

Similar thing happening on my notebook too:

Microsoft Windows [Version 10.0.19044.3086]
(c) Microsoft Corporation. All rights reserved.

C:\Users\saukrs> dir/o:-d %LOCALAPPDATA%\CrashDumps
 Volume in drive C is pagrindinis
 Volume Serial Number is 10FF-971D

 Directory of C:\Users\saukrs\AppData\Local\CrashDumps

19/07/2024  11:45           759,763 btop4win.exe.7592.dmp
19/07/2024  11:45    <DIR>          ..
19/07/2024  11:45    <DIR>          .
19/07/2024  11:44           726,235 btop4win.exe.4996.dmp
19/07/2024  11:43           727,739 btop4win.exe.6368.dmp
19/07/2024  11:43           759,115 btop4win.exe.8560.dmp
19/07/2024  11:41           751,755 btop4win.exe.1556.dmp
19/07/2024  11:41           761,379 btop4win.exe.7460.dmp
19/07/2024  11:41           757,899 btop4win.exe.13464.dmp
19/07/2024  11:40           732,891 btop4win.exe.10256.dmp
17/07/2024  11:26         2,463,158 dash.14208.dmp
17/07/2024  11:25         2,463,158 dash.12476.dmp
              10 File(s)     10,903,092 bytes
               2 Dir(s)   1,702,920,192 bytes free

[flexik555]

It crashes in the same way as people from above with a crash dump

[sskras]

Today's dump: btop4win.exe.1440.dmp.zip

[Owlgaze]

I've got a similar issue occurring with my instance: btop.exe.14588.dmp.zip

Installed via Scoop, running on Windows Terminal in Windows 10 22H2 19045.5011