hophamlam
commented
1 year ago Hi!
You can re-open the case and tell them your business is serious. You should write in detail how you manage your recipient, bounces, complaints,... AWS just don't want to mess with the email spammers. Hope this helps! 😳😳
barxnet
Dear Experts, For sending emails from gmail account using my domain production access is required. In sandbox mode all outgoing email return with the following error:
554 Message rejected: Email address is not verified. The following identities failed the check in region EU-WEST-1: myexample@gmail.com
Unfortunately Amazon doesn't grant production access. Even though I explained that I will have a low traffic website. It is a small business and we are not planning to send any spam etc.
This was Amazon first reply:
_We reviewed your request and determined that your use of Amazon SES could have a negative impact on our service. We are denying this request to prevent other Amazon SES customers from experiencing interruptions in service.
For security purposes, we are unable to provide specific details._
Then I tried to provide more details than they gave this reply:
_Thank you for providing us with additional information about your Amazon SES account in the US East (N. Virginia) Region. We reviewed this information, but we are still unable to grant your request.
We made this decision because we believe that your use case would impact the deliverability of our service and would affect your reputation as a sender. We also want to ensure that other Amazon SES users can continue to use the service without experiencing service interruptions._
I don't see the validity of Amazon's concerns.
How such an implementation can impact service availability ? What is causing security problem here? What is my reputation has to do anything with this?
How can I proceed? I appreciate any suggestion.