This task is to make it easier for users to gather the information necessary to debug issues they encounter. Currently, we have detailed logs in the manage_arkime.log file, but it does not tell us things like what version of the AWS AIO tool is being run. Ideally, we'd have a command users could execute to bundle the logs and other useful information into a single file that could be shared with the support team.
Acceptance Criteria
Determine which information is useful for support
Provide an easy way for users to bundle that information
Description
This task is to make it easier for users to gather the information necessary to debug issues they encounter. Currently, we have detailed logs in the
manage_arkime.log
file, but it does not tell us things like what version of the AWS AIO tool is being run. Ideally, we'd have a command users could execute to bundle the logs and other useful information into a single file that could be shared with the support team.Acceptance Criteria