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artem78 / AutoScreenshot

Automatic screenshot maker
GNU General Public License v3.0
133 stars 22 forks source link

black screenshoots #37

Open tom-vb opened 1 year ago

tom-vb commented 1 year ago

Describe the bug Periodically some series of totally black screen captures come out. It is a behavior that I have been observing for a while, and some previous versions, I was waiting for the latest version to see if it would have been solved, but today I installed it and I see that the problem continues.

To Reproduce Random

Screenshots attached

Version 1.12 and previous

OS windows 10

Log file just enabled it on config file. not log at the moment but waiting for it.

20230719_185130

artem78 commented 1 year ago

just enabled it on config file. not log at the moment but waiting for it.

After enabling logging in config file you need to restart the program.

tom-vb commented 1 year ago

Hi, attached are the log and now screenshoot with the black screen screenshoots selected.

20230720_114932 log.txt

artem78 commented 1 year ago

Could you also attach your config.ini?

artem78 commented 1 year ago

@tom-vb Nothing strange in the log. Maybe black screenshot appears when screensaver starts or your display turns off when computer idle?

tom-vb commented 1 year ago

Hi!. I don't have any kind of screensaver and autoscreenshot is not active when user is in iddle.

Here is the content of the config file:

[main] OutputDir=C:\autoscreenshot ImageFormat=PNG JPEGQuality=80 Language=es Monitor=-1 Counter=42552 CounterDigits=6 AutoCheckForUpdates=0 Compression=2 LastCheckForUpdates=2023-07-19 16:35:37 FileNameTemplate=%Y%M%D_%H%N%S CaptureInterval=0,583333333333333 StopWhenInactive=1 StartCaptureOnStartUp=1 StartMinimized=1 AutoRun=1 ProgramVersion=1.12 Logging=1

[hotkeys] StartAutoCapture=Alt+Ctrl+Right StopAutoCapture=Alt+Ctrl+Left SingleCapture=Unknown

thanks for your interest, best regards.

artem78 commented 1 year ago

I have no more ideas what may be wrong. Try to find any actions after which black screenshots appear. Maybe there is some pattern.

tom-vb commented 1 year ago

Hi, I'm not sure at all, I have to observ a little more but seems that this happens more when capturing all monitors, 2 in my case. When capturing only one, some black screen appears, but while capturing all monitors appears 12-15 black consecutive screeshots.

rodneylives commented 1 year ago

I am also encountering this problem. It seems like it may be an issue with hardware acceleration? A program I've observed this happening with is Underlevel (https://stepford.itch.io/underlevel).

artem78 commented 1 year ago

It seems like it may be an issue with hardware acceleration?

Maybe.