artsy / README

:wave: - The documentation for being an Artsy Engineer
Creative Commons Attribution 4.0 International
1.1k stars 120 forks source link

doc: update incident review resolution steps #418

Closed ovasdi closed 2 years ago

ovasdi commented 2 years ago

https://artsyproduct.atlassian.net/browse/PLATFORM-3671

This PR expands the incident resolution steps and clarifies that a postmortem draft should be generated within 2 days time.

The added step asks the responder(s) to create an entry in the Incident Review Schedule db with links to the incident, the postmortem, the date of the incident and a brief summary. The motivation for this change is to help streamline IR meeting preparation and scheduling.

Relevant notion page