No Devices or Entities After Adding Integration

arturzx / homeassistant-iqua-softener

Home assistant integration for iQua app supported water softeners

MIT License

35 stars 13 forks source link

No Devices or Entities After Adding Integration #15

Open pemourel opened 3 months ago

pemourel commented 3 months ago

Hi, I installed the integration and tried signing in, but all I now see is the entry with no devices or entities. I've tried removing it and signing in again, but still see the same issue.

grodzik commented 2 months ago

Hi, I had same issue, I see you used Serial Number (as the readme/prompt says actually), however you need to use DSN#, string with Letters and Numbers only (taken from the app, not sure if it's somewhere on the machine).

Kind regards, Paweł

stevemengsmartapp commented 2 weeks ago

I am currently having the same issue as above. Interestingly, I had all of the entities yesterday. Then, they all became unavailable. I deleted my information and started over. It says it was created but no entities. I even uploaded a backup from a week ago but to no avail.

mgroth87 commented 1 week ago

Do you know how to resolve this issue? I have the common problem with no devices/entities when I added to Home Assistant.