arturzx
commented
1 year ago This is because your account automatically is locked because making many API calls. In last weeks company changed this service and blocking users depends on how many they calls API. One user reported that support say him that limit is 1000 requests/24h, I've changed interval to 5 minutes to meet this limit but some users still receiving this error. For me 5 minutes interval working.
You may read more on this links: https://github.com/arturzx/homeassistant-iqua-softener/issues/6 https://community.home-assistant.io/t/rheem-water-softener/326937
jgosnell56
I am setting up for the first time and am receiving this error in the HA Logs `2023-03-10 20:41:37.834 INFO (MainThread) [homeassistant.components.sensor] Setting up sensor.iqua_softener 2023-03-10 20:41:38.375 ERROR (MainThread) [homeassistant.components.sensor] Error while setting up iqua_softener platform for sensor Traceback (most recent call last): File "/config/custom_components/iqua_softener/sensor.py", line 155, in _async_update_data return await self.hass.async_add_executor_job( File "/usr/local/lib/python3.10/concurrent/futures/thread.py", line 58, in run result = self.fn(*self.args, **self.kwargs) File "/config/custom_components/iqua_softener/sensor.py", line 156, in
lambda: self._iqua_softener.get_data()
File "/usr/local/lib/python3.10/site-packages/iqua_softener/iqua.py", line 85, in get_data
raise IquaSoftenerException(
iqua_softener.iqua.IquaSoftenerException: Invalid status (429) for data request
During handling of the above exception, another exception occurred:
Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 239, in _async_refresh self.data = await self._async_update_data() File "/config/custom_components/iqua_softener/sensor.py", line 159, in _async_update_data raise UpdateFailed(f"Get data failed: {err}") homeassistant.helpers.update_coordinator.UpdateFailed: Get data failed: Invalid status (429) for data request
The above exception was the direct cause of the following exception:
Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 293, in _async_setup_platform await asyncio.shield(task) File "/config/custom_components/iqua_softener/sensor.py", line 59, in async_setup_entry await coordinator.async_config_entry_first_refresh() File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 211, in async_config_entry_first_refresh raise ex homeassistant.exceptions.ConfigEntryNotReady: Get data failed: Invalid status (429) for data request`
I have doubled check my credentials and that I am using the DSN#, and that it is correct.