[BUG] HBO Nordic subtitles fail to load with SSL error

arvvoid / plugin.video.hbogoeu

hGO EU, inputstream.adaptive based add-on to access HBO Go content from Kodi

https://arvvoid.github.io/plugin.video.hbogoeu/

GNU General Public License v2.0

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[BUG] HBO Nordic subtitles fail to load with SSL error #116

Closed Evili84 closed 4 years ago

Evili84 commented 4 years ago

[x] Are you running the latest version?

Describe the bug I've enforced the subtitle settings from Kodi for English and Finnish subtitles. Subtitles remain grayed out after video starts playing.

To Reproduce Steps to reproduce the behaviour: Start playing a video Look for subtitles, nothing there

Expected behaviour Kodi should start automatically using the subtitle that is set for default.

Debug log

https://paste.kodi.tv/ijubiyarim.kodi Look for row: DEBUG: [plugin.video.hbogoeu] Unexpected error in subtitles processing:

Operating System

[ ] Linux (x86/x64)
[ ] OSX (x86/x64)
[ ] Windows (x86/x64)
[x] Linux (ARM)
[ ] Android

Additional informatin on the environment Raspberry Pi 4 B+ 4GB 2019-09-26-raspbian-buster Kodi 18.4 Leia

arvvoid commented 4 years ago

Hello, that's most likely a system problem, not an add-on problem. Nothing can be done at the add-on level to fix this. Users in the past reported similar problems with raspbian-buster. Personally don't use it on any of my devices so I can't test directly.

Please try in your system shell curl https://static.hbonordic.com/1f10ced-0103e8eb7d3/48b883e84ba44d49bbaa53eabd7516cd.xml and post the output here to confirm is a system problem.

You might look these post might give you some insight: https://forum.kodi.tv/showthread.php?tid=339798&pid=2889249#pid2889249

Evili84 commented 4 years ago

Ok, thanks for the info.

I suspected something like that. Might just be something wrong with raspbian root CA. In case I find something usefull I'll update it here.

Evili84 commented 4 years ago

This error seems to be related to OpenSSL, version which I have installed is 1.1.1d, and apparently it does have some problems.

If anyone has this problem the solution that worked for me can be found from here https://stackoverflow.com/a/58531438