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asafge / NewsBlurPlus

A news+ extension for the newsblur RSS reading service
MIT License
10 stars 1 forks source link

Sync not working correctly on phone, working on tablet #28

Closed bbernardini closed 10 years ago

bbernardini commented 10 years ago

Hello! I'm having a strange issue I'm hoping you can help me with. I run your plugin on both my phone (Galaxy S5) and tablet (Nexus 7). When I mark an article as read on my tablet, the article is also immediately marked as read on the NewsBlur website. The same thing happens when I mark an article as read on the NewsBlur website. However, when I mark articles as read on my phone, the status of the article takes a very long time to change on the website (and the tablet), if it changes at all. I marked articles as read almost 12 hours ago on my phone, and they are still appearing on the NewsBlur site, as well as my tablet. I've looked at every single setting in the "Settings" menu in News+ on both devices, and they're exactly the same. I'm running the latest version of your plugin, and the latest beta of News+.

If you have any thoughts on what could be the matter, I would really appreciate your help. I like to go through articles on my phone while I'm waiting in line, etc., and it's really a pain to have to go through them again when I get home. Thanks!

noinnion commented 10 years ago

could you pls try the latest beta https://github.com/noinnion/newsplus/tree/master/beta

On Sat, Aug 2, 2014 at 4:46 AM, bbernardini notifications@github.com wrote:

Hello! I'm having a strange issue I'm hoping you can help me with. I run your plugin on both my phone (Galaxy S5) and tablet (Nexus 7). When I mark an article as read on my tablet, the article is also immediately marked as read on the NewsBlur website. The same thing happens when I mark an article as read on the NewsBlur website. However, when I mark articles as read on my phone, the status of the article takes a very long time to change on the website (and the tablet), if it changes at all. I marked articles as read almost 12 hours ago on my phone, and they are still appearing on the NewsBlur site, as well as my tablet. I've looked at every single setting in the "Settings" menu in News+ on both devices, and they're exactly the same. I'm running the latest version of your plugin, and the latest beta of News+.

If you have any thoughts on what could be the matter, I would really appreciate your help. I like to go through articles on my phone while I'm waiting in line, etc., and it's really a pain to have to go through them again when I get home. Thanks!

— Reply to this email directly or view it on GitHub https://github.com/asafge/NewsBlurPlus/issues/28.

bbernardini commented 10 years ago

I'm running the latest beta on both devices.

noinnion commented 10 years ago

have you read the FAQ: http://noinnion.com/greader/support/ Why is 2-way sync sometimes not working? http://noinnion.com/faqs/why-is-2-way-sync-sometimes-not-working/

On Sat, Aug 2, 2014 at 3:36 PM, bbernardini notifications@github.com wrote:

I'm running the latest beta on both devices.

— Reply to this email directly or view it on GitHub https://github.com/asafge/NewsBlurPlus/issues/28#issuecomment-50962985.

bbernardini commented 10 years ago

Yes, I have, but it doesn't explain why one device syncs correctly, while the other doesn't, even though they both have the same settings.

noinnion commented 10 years ago

it's difficult to say. maybe @asafge has more glues

asafge commented 10 years ago

I'm not sure what's the cause since the responsibility of the extension is very limited in this case (either the markAsRead function gets called by News+, or it's not).

We can try two things:

  1. Try posting logs of both the app and the extension.
  2. Try adding another account (Pocket for example) and see if you still have issues with read/unread sync.