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aschroder / Magento-SMTP-Pro-Email-Extension

Full SMTP and Gmail/Google Apps Email support for Magento
aschroder.com
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Exception message was: Connection refused #163

Closed atomiclife closed 6 years ago

atomiclife commented 8 years ago

SMTP Pro Self Test Results Sending test email to your contact form address: hello@example.com from: smile.akarsh@gmail.com. Unable to send test email. Exception message was: Connection refused Please check the user guide for frequent error messages and their solutions. Default templates exist. Email communications are enabled.

I even tried changing the smtp server, but the same error. Please help

configuration system magento admin

GustavoSartori commented 8 years ago

Same problem here! I have just tryed test using my SendGrid account and the problem is the same.

GustavoSartori commented 8 years ago

I'm still trying to solve this. I'm trying with SendGrid account, bit even if I use gmail or my own server the messege is the same.

Here's my log:

2016-04-26T03:05:36+00:00 DEBUG (7): Running SMTP Pro Self Test
2016-04-26T03:05:36+00:00 DEBUG (7): Checking config re-writes have not clashed.
2016-04-26T03:05:36+00:00 DEBUG (7): Using Sendgrid Transport.
2016-04-26T03:05:36+00:00 DEBUG (7): Skipping raw connection test for non-SMTP options.
2016-04-26T03:05:36+00:00 DEBUG (7): Actual email sending test...
2016-04-26T03:05:36+00:00 DEBUG (7): Zend_Mail Object
(
    [_charset:protected] => iso-8859-1
    [_headers:protected] => Array
        (
            [To] => Array
                (
                    [0] => [edited]@[edited].com.br
                    [append] => 1
                )

            [From] => Array
                (
                    [0] => [edited]@[edited].com.br
                    [append] => 1
                )

            [Subject] => Array
                (
                    [0] => Test Email From SMTP Pro Magento Extension
                )

        )

    [_headerEncoding:protected] => quoted-printable
    [_from:protected] => [edited]@[edited].com.br
    [_to:protected] => Array
        (
            [0] => [edited]@[edited].com.br
        )

    [_recipients:protected] => Array
        (
            [[edited]@[edited].com.br] => 1
        )

    [_replyTo:protected] => 
    [_returnPath:protected] => 
    [_subject:protected] => Test Email From SMTP Pro Magento Extension
    [_date:protected] => 
    [_messageId:protected] => 
    [_bodyText:protected] => Zend_Mime_Part Object
        (
            [type] => text/plain
            [encoding] => quoted-printable
            [id] => 
            [disposition] => inline
            [filename] => 
            [description] => 
            [charset] => iso-8859-1
            [boundary] => 
            [location] => 
            [language] => 
            [_content:protected] => Hi,

This is a Test Email from your Magento Store. If you are seeing this email then your SMTPPro settings are correct! 

For more information about this extension and tips for using it please visit magesmtppro.com or contact me, support@aschroder.com.

Regards,
Ashley
            [_isStream:protected] => 
        )

    [_bodyHtml:protected] => 
    [_mimeBoundary:protected] => 
    [_type:protected] => 
    [hasAttachments] => 
    [_parts:protected] => Array
        (
        )

    [_mime:protected] => 
)

2016-04-26T03:05:36+00:00 DEBUG (7): Using Sendgrid Transport.
2016-04-26T03:05:38+00:00 DEBUG (7): Test email was not sent successfully: Connection refused
2016-04-26T03:05:38+00:00 DEBUG (7): See exception log for more details.
2016-04-26T03:05:38+00:00 DEBUG (7): Checking that a template exists for the default locale and that email communications are enabled...
2016-04-26T03:05:38+00:00 DEBUG (7): Default templates exist and email communications are enabled.
2016-04-26T03:05:38+00:00 DEBUG (7): Checking that tables are created...
2016-04-26T03:05:38+00:00 DEBUG (7): Required database tables exist.
2016-04-26T03:05:38+00:00 DEBUG (7): Completo

I'm using Magento 1.9.2.4 at GoDaddy shared host.

Chouhdary commented 8 years ago

Did you manage to find any solution for this as i seem to have end up on same and cannot find any resolution for that . I am on godaddy shared hosting as well .@Gustavo

atomiclife commented 8 years ago

no solutions yet..

Regards,

Akarshkumar B G Graphic & Web Designer

On Mon, Jun 13, 2016 at 1:49 PM, Chouhdary notifications@github.com wrote:

Did you manage to find any solution for this as i seem to have end up on same and cannot find any resolution for that . I am on godaddy shared hosting as well .@Gustavo https://github.com/Gustavo

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/aschroder/Magento-SMTP-Pro-Email-Extension/issues/163#issuecomment-225516444, or mute the thread https://github.com/notifications/unsubscribe/ARkD4Jn5KeZu043O8fr9dkWP162uNkN_ks5qLRKpgaJpZM4IFK8X .

andylhqiu commented 7 years ago

I get this result too. I tried different smtp services but get the same result "connection refused.". I am on godaddy shared hosting as well . Help me please.

Chouhdary commented 7 years ago

Its an issue with restriction by hosting company. Godaddy will not make changes for you as we did have challenges with them.

only option unfortunately is to change your hosting provider.

On 4 March 2017 at 09:53, MarxQiu notifications@github.com wrote:

I get this result too. I tried different smtp services but get the same result "connection refused.". Help me please.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/aschroder/Magento-SMTP-Pro-Email-Extension/issues/163#issuecomment-284138162, or mute the thread https://github.com/notifications/unsubscribe-auth/AS-zJYRrKNUyiObxyCJGLhLq-lrfgFUkks5riSaagaJpZM4IFK8X .

anhuy1989 commented 7 years ago

Please use the command below to check the status of your port: openssl s_client -connect smtp.gmail.com:587 -starttls smtp

I think some configurations from iptables or firewalld went wrong.

Check this one for more details: https://serverfault.com/questions/765286/connect-to-smtp-gmail-connection-refused

vissoci commented 6 years ago

Same issue here. @anhuy1989 I tried this command and I received a time out.

howie commented 6 years ago

My error message is

SMTP Pro Self Test Results Sending test email to your contact form address: xxx from: xxx. Unable to send test email. Exception message was: Could not open socket Please check the user guide for frequent error messages and their solutions. Default templates exist. Email communications are enabled. Required database tables exist. Testing failed, please review the reported problems and if you need further help visit the support page or contact me via support@aschroder.com for support.

sandermangel commented 6 years ago

@howie please include details of what kind of SMTP server you use and include details of the steps you followed in the user guide and output of openssl in a new issue

sandermangel commented 6 years ago

@apzeiro @andylhqiu if you get a timeout it means an issue with the server. most likely its restricted by the hosting company

howie commented 6 years ago

Hi @sandermangel
I use smtp.gmail.com. The strange thing is the email for order is fine. But registration and forget password and self test are all fail.
exception 'Zend_Mail_Protocol_Exception' with message 'Could not open socket' in /opt/magento/htdocs/lib/Zend/Mail/Protocol/Abstract.php:277 Stack trace:

0 /opt/magento/htdocs/lib/Zend/Mail/Protocol/Smtp.php(167): Zend_Mail_Protocol_Abstract->_connect('tcp://smtp.gmai...')

1 /opt/magento/htdocs/lib/Zend/Mail/Transport/Smtp.php(199): Zend_Mail_Protocol_Smtp->connect()

2 /opt/magento/htdocs/lib/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()

3 /opt/magento/htdocs/lib/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))

4 /opt/magento/htdocs/app/code/local/Aschroder/SMTPPro/controllers/Smtp/TestController.php(136): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))

5 /opt/magento/htdocs/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Aschroder_SMTPPro_Smtp_TestController->indexAction()

6 /opt/magento/htdocs/app/code/local/Mage/Core/Controller/Varien/Router/Standard.php(252): Mage_Core_Controller_Varien_Action->dispatch('index')

7 /opt/magento/htdocs/app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))

8 /opt/magento/htdocs/app/code/core/Mage/Core/Model/App.php(365): Mage_Core_Controller_Varien_Front->dispatch()

9 /opt/magento/htdocs/app/Mage.php(684): Mage_Core_Model_App->run(Array)

10 /opt/magento/htdocs/index.php(85): Mage::run('shop_ausencom...', 'website')

sandermangel commented 6 years ago

Hi @howie this means the server is blocking the request. please contact your hosting provider