Can't open plugin/login - Error Type: <class 'urllib2.URLError'> Error Contents: <urlopen error [Errno 10061]

[Stueck]

I'm submitting a ...

• [ ] bug report
• [ ] feature request
• [x] support request

General infomration

Installed: Kodi 18 Beta 2 Amazon Prime Addon Netflix Addon Connection gets refused Problems with python connection?

Prerequisites

• [x] Are you running the latest version?

Description

Can't open Addon - fails with error. I am not able to insert login data

Steps to Reproduce

1. Open Plugin or open user data setup

Expected behavior: Netflix Login and opening plugin possible

Actual behavior: error

Context (Environment)

Windows 10 x64 Kodi 18 Beta 2 x86 newest Netflix Plugin from Repo

Installation

• [ ] I installed the plugin via zip from the Releases page
• [x] I´m using the Netflix Repo
• [ ] I´m using a different source (Please tell which)

Operating System

• [ ] Linux (x86/x64)
• [ ] OSX (x86/x64)
• [x] Windows (x86/x64)
• [ ] Linux (ARM)
• [ ] Android

Additional informatin on the environment

Simply Windows 10 x64 with installed Kodi as .exe

Debug log

https://pastebin.com/zFvNfEjr

Other information

Relevant Error: Error Type: <type 'exceptions.ImportError'> Error Contents: No module named Cryptodome.Random and

Error Type: <class 'urllib2.URLError'> Error Contents: <urlopen error [Errno 10061] Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte>

Also installed manual a python 3.7 for windows and did pip install cryptodome and cryptodomex. But I don't know if it works like this on windows

[Stueck]

I was able to fix it by coping c:\program files (x86)\Kodi\addons\script-module.pycrptodome\lib\Cryptodome to c:\program files (x86)\Kodi\system\Python\Lib\site-packages\Cryptodome and to c:\program files (x86)\Kodi\system\Python\Lib\site-packages\Crypto

But this shouldn't be the solution, or?

Now I have a new problem. I updated already my intel graphics driver because kodi crashed on playback. So this works now. But not every movie starts... when I put in InputStream Adaptive the max resolutions at 720p then it starts. Isn't it possible to see in 1080p with windows and a kaby lake? I have also not in every movie a dolby sound (6 speaker) - when I choose stereo it works...? It offers me this audio ... english dd+ 6 speakers works also. Is it a missing sound from netflix?

[caphm]

No, it should not be. The cryptodome module usually comes in the Python\Lib\site-packages\Cryptodome with a fresh installation of Kodi 18 on Windows. Did you do an in-place upgrade from Krypton?

I don't quite understand your other issues:

1. What exactly happens when you try to play a video in 1080p? Does it play in a lower quality? Does it start but show a black screen (with audio maybe)? Is it stuck on the loading animation? Does anything happen at all? For some content the max resolution is restricted by Netflix, because Windows always identifies as Chrome and is thus Widevine L3. For these devices content may only be available in a lower quality than on other (L1) systems.
2. Regarding audio: Does it simply not play any sound at all when you select the stream? (while continuing to play video)

Regarding video and audio issues, a debug log would be helpful.

[Stueck]

Yes, I did an in-place upgrade from the last Krypton release.

Okay, sorry for my bad explanation.

1. It shows the loading circle and after a few seconds it disappears and I see simply the the netflix list. When I select in InputStream Adaptive max resolutions 720p the movie starts. As I see netflix doesn't support 1080p via Chrome. But in my view of this case the movie should simply load in 720p, or?

2. It doesn't play the german DD+ 6 Speaker audio. When I switch to DD+ 2 speaker german audio it works. Also when I switch to DD+ 6 speaker english audio (or italian or spanish) it works. Only the pre selected audio doesn't work.

Here I have a debug log for 1080p video issue (movie doesn't start): https://pastebin.com/3cm8CnYF Here the debug log for the audio issue: https://pastebin.com/giE2Teca

Thank you very much for your help

[Stueck]

After updating to Beta 3 there is again no connection to netflix possible. had again to copy CryptoDome to c:\program files (x86)\Kodi\system\Python\Lib\site-packages\Crypto

My other problems persist

[caphm]

Sorry, I didn't have any time investigating your issues. The links to the logs have expired, could you upload them again and increase the expiration time please? I can't tell right now when I will be able to look into this.

[Stueck]

Of course, no problem. Here again:

debug log for 1080p video issue (movie doesn't start): https://pastebin.com/YrphfABe debug log for the audio issue: https://pastebin.com/EgjiA6FC

[caphm]

The video doesn't start because inputstream can't download the video data (404 Not Found):

16:07:58.794 T:3192 DEBUG: AddOnLog: InputStream Adaptive: OpenStream(1) 16:07:58.795 T:3192 DEBUG: AddOnLog: InputStream Adaptive: Selecting stream with conditions: w: 1920, h: 1080, bw: 9375355 16:07:58.795 T:3192 DEBUG: CurlFile::ParseAndCorrectUrl() adding custom header option 'Range: bytes=0-62912' 16:07:58.795 T:3192 DEBUG: CurlFile::ParseAndCorrectUrl() adding custom header option 'connection: keep-alive' 16:07:58.795 T:3192 DEBUG: CurlFile::Open(0x19086838) http://89.27.129.82/?o=AQFNhvc-RoyNAboKlt3bbp7_uObtb1-kJOqQj_gvOZeEXwp6tyCQuHt1qFQ_MekR81TxKTA6Xl2HFXUfKWp61j-kyzh_PqNldf5sGbNHTLLJtn-p8BjYs-wwiszsVEVG59dN-g1sJvd3ib0qPTDm_TDBa3QZtQzgIjPdw63Oz577KNzZ8IXS-5ZJWfrA3A3Q9LRzTnY_SAM0-Va5BysYkLaTVmgPEnl5Vo6b0ts_XhV4SxsLOE4&v=3&e=1537581521&t=Up_FRPZiyxGLQkNtI7lLL5umSzY 16:07:58.795 T:3192 INFO: XCURL::DllLibCurlGlobal::easy_acquire - Created session to http://89.27.129.82 16:07:58.857 T:3192 ERROR: AddOnLog: InputStream Adaptive: Download http://89.27.129.82/?o=AQFNhvc-RoyNAboKlt3bbp7_uObtb1-kJOqQj_gvOZeEXwp6tyCQuHt1qFQ_MekR81TxKTA6Xl2HFXUfKWp61j-kyzh_PqNldf5sGbNHTLLJtn-p8BjYs-wwiszsVEVG59dN-g1sJvd3ib0qPTDm_TDBa3QZtQzgIjPdw63Oz577KNzZ8IXS-5ZJWfrA3A3Q9LRzTnY_SAM0-Va5BysYkLaTVmgPEnl5Vo6b0ts_XhV4SxsLOE4&v=3&e=1537581521&t=Up_FRPZiyxGLQkNtI7lLL5umSzY failed with error: 404 16:07:58.857 T:3192 ERROR: AddOnLog: InputStream Adaptive: Unable to select stream! 16:07:58.857 T:6780 DEBUG: CurlFile::ParseAndCorrectUrl() adding custom header option 'Range: bytes=0-62912' 16:07:58.857 T:6780 DEBUG: CurlFile::ParseAndCorrectUrl() adding custom header option 'connection: keep-alive' 16:07:58.857 T:6780 DEBUG: CurlFile::Open(0x19086838) http://89.27.129.82/?o=AQFNhvc-RoyNAboKlt3bbp7_uObtb1-kJOqQj_gvOZeEXwp6tyCQuHt1qFQ_MekR81TxKTA6Xl2HFXUfKWp61j-kyzh_PqNldf5sGbNHTLLJtn-p8BjYs-wwiszsVEVG59dN-g1sJvd3ib0qPTDm_TDBa3QZtQzgIjPdw63Oz577KNzZ8IXS-5ZJWfrA3A3Q9LRzTnY_SAM0-Va5BysYkLaTVmgPEnl5Vo6b0ts_XhV4SxsLOE4&v=3&e=1537581521&t=Up_FRPZiyxGLQkNtI7lLL5umSzY 16:07:58.917 T:6780 ERROR: AddOnLog: InputStream Adaptive: Download http://89.27.129.82/?o=AQFNhvc-RoyNAboKlt3bbp7_uObtb1-kJOqQj_gvOZeEXwp6tyCQuHt1qFQ_MekR81TxKTA6Xl2HFXUfKWp61j-kyzh_PqNldf5sGbNHTLLJtn-p8BjYs-wwiszsVEVG59dN-g1sJvd3ib0qPTDm_TDBa3QZtQzgIjPdw63Oz577KNzZ8IXS-5ZJWfrA3A3Q9LRzTnY_SAM0-Va5BysYkLaTVmgPEnl5Vo6b0ts_XhV4SxsLOE4&v=3&e=1537581521&t=Up_FRPZiyxGLQkNtI7lLL5umSzY failed with error: 404 16:07:58.918 T:3192 WARNING: CVideoPlayer::OpenStream - Unsupported stream 1. Stream disabled.

Could you try playing the movie again and grab the manifest.json and manifest.mpd files from userdata/addon_data/plugin.video.netflix inside your Kodi profile directory? I don't know if these URLs are provided in the manifest and the conversion to mpd somehow mangles them or if this is actually an inputstream issue. Also, the 1080p stream is requested from a different server than the 720p one (from your other logfile): 1080p: 89.27.129.82 720p: ipv6_1.lagg0.c001.ham001.versatel.isp.nflxvideo.net This could just as well be a misconfiguration with a regional CDN server, which is not apparent in regular Netflix clients as they can dynamically switch the resolution... The server seems to be located in my area, so I'll try to reproduce when I'm at home.

This issue seems to also be the reason for your audio problems:

16:09:48.755 T:15484 NOTICE: Opening stream: 3 source: 256 16:09:48.755 T:15484 DEBUG: AddOnLog: InputStream Adaptive: OpenStream(3) 16:09:48.755 T:11356 DEBUG: Thread VideoPlayerVideo start, auto delete: false 16:09:48.755 T:11356 NOTICE: running thread: video_thread 16:09:48.755 T:15484 DEBUG: AddOnLog: InputStream Adaptive: Selecting stream with conditions: w: 0, h: 0, bw: 1041706 16:09:48.756 T:15484 DEBUG: CurlFile::ParseAndCorrectUrl() adding custom header option 'Range: bytes=0-62912' 16:09:48.756 T:15484 DEBUG: CurlFile::ParseAndCorrectUrl() adding custom header option 'connection: keep-alive' 16:09:48.756 T:15484 DEBUG: CurlFile::Open(0x16796050) http://89.27.129.82/?o=AQFNhvc-RoyNAboKndLTaJn_veP1KEW6P7TM0aEuet_XWgp6vjfS4SV3rV07LfFapRn6MU4idFmPVgkcMkdbyy6J2xxsRN5HXYgYB9cAVK__pEek5Arasd0Du6S9R2Y5pMAC8wphJPd3ib0qPTDm_TDBa3QZtQzgIjPdw63Oz577KNzZ8IXS-5ZJWfrA3A3Q9LRzTnY_SAM0-Va5BysYkLaTVmgPEnl5Vo6b0ts_XhV4SxsLOE4&v=3&e=1537581521&t=GwJB79JMm2Z0-yS6x2cVO074YxA 16:09:48.756 T:15484 INFO: XCURL::DllLibCurlGlobal::easy_acquire - Created session to http://89.27.129.82 16:09:48.829 T:15484 ERROR: AddOnLog: InputStream Adaptive: Download http://89.27.129.82/?o=AQFNhvc-RoyNAboKndLTaJn_veP1KEW6P7TM0aEuet_XWgp6vjfS4SV3rV07LfFapRn6MU4idFmPVgkcMkdbyy6J2xxsRN5HXYgYB9cAVK__pEek5Arasd0Du6S9R2Y5pMAC8wphJPd3ib0qPTDm_TDBa3QZtQzgIjPdw63Oz577KNzZ8IXS-5ZJWfrA3A3Q9LRzTnY_SAM0-Va5BysYkLaTVmgPEnl5Vo6b0ts_XhV4SxsLOE4&v=3&e=1537581521&t=GwJB79JMm2Z0-yS6x2cVO074YxA failed with error: 404 16:09:48.829 T:15484 ERROR: AddOnLog: InputStream Adaptive: Unable to select stream! 16:09:48.830 T:9684 DEBUG: CurlFile::ParseAndCorrectUrl() adding custom header option 'Range: bytes=0-62912' 16:09:48.830 T:9684 DEBUG: CurlFile::ParseAndCorrectUrl() adding custom header option 'connection: keep-alive' 16:09:48.830 T:9684 DEBUG: CurlFile::Open(0x167962b8) http://89.27.129.82/?o=AQFNhvc-RoyNAboKndLTaJn_veP1KEW6P7TM0aEuet_XWgp6vjfS4SV3rV07LfFapRn6MU4idFmPVgkcMkdbyy6J2xxsRN5HXYgYB9cAVK__pEek5Arasd0Du6S9R2Y5pMAC8wphJPd3ib0qPTDm_TDBa3QZtQzgIjPdw63Oz577KNzZ8IXS-5ZJWfrA3A3Q9LRzTnY_SAM0-Va5BysYkLaTVmgPEnl5Vo6b0ts_XhV4SxsLOE4&v=3&e=1537581521&t=GwJB79JMm2Z0-yS6x2cVO074YxA 16:09:48.900 T:9684 ERROR: AddOnLog: InputStream Adaptive: Download http://89.27.129.82/?o=AQFNhvc-RoyNAboKndLTaJn_veP1KEW6P7TM0aEuet_XWgp6vjfS4SV3rV07LfFapRn6MU4idFmPVgkcMkdbyy6J2xxsRN5HXYgYB9cAVK__pEek5Arasd0Du6S9R2Y5pMAC8wphJPd3ib0qPTDm_TDBa3QZtQzgIjPdw63Oz577KNzZ8IXS-5ZJWfrA3A3Q9LRzTnY_SAM0-Va5BysYkLaTVmgPEnl5Vo6b0ts_XhV4SxsLOE4&v=3&e=1537581521&t=GwJB79JMm2Z0-yS6x2cVO074YxA failed with error: 404 16:09:48.900 T:15484 NOTICE: Finding audio codec for: 86056 16:09:48.900 T:15484 NOTICE: Creating audio thread 16:09:48.901 T:15484 NOTICE: Opening stream: 6 source: 256 16:09:48.901 T:15484 DEBUG: AddOnLog: InputStream Adaptive: OpenStream(6) 16:09:48.901 T:4040 DEBUG: Thread VideoPlayerAudio start, auto delete: false 16:09:48.901 T:4040 NOTICE: running thread: CVideoPlayerAudio::Process() 16:09:48.901 T:15484 DEBUG: AddOnLog: InputStream Adaptive: Selecting stream with conditions: w: 0, h: 0, bw: 1041706 16:09:48.901 T:15484 DEBUG: CFileCache::Open - opening <> using cache 16:09:48.901 T:15484 DEBUG: CurlFile::Open(0x16797f98) http://ipv6_1.cc0.c062.dus002.ix.nflxvideo.net/?o=AQFNhvc-RoyNAboKltfUb536uOD2KEivKqXM0aEuet_XWgp6vjfS4SV3rV07LfFapRn6MU4idFmPVgkcMkdbyy6J2xxsRN5HXYgYB9cAVK__pEek5Arasd0Du6S9R2Y5pMAC8wt-f-xX9bE8DSOr9mDPQHsPzWyURT__14vzv4qpZoXQ5Yfa9IhBUb-WwBTW6ec2VTN6TBMw60GzWTJEgbyvDABPFjpsAt7A1IBpQQ4wRxoD&v=3&e=1537581521&t=7-FPWgXg1bJBjfmKeLw4rbDfzvU

Streams no. 2 to 5 are the DD+6 streams, no 6 to 8 the DD+2 ones:

16:09:48.281 T:15484 DEBUG: CDVDDemuxClient::RequestStream(): added/updated stream 2 with codec_id 86056 16:09:48.281 T:15484 DEBUG: CDVDDemuxClient::RequestStream(): added/updated stream 3 with codec_id 86056 16:09:48.281 T:15484 DEBUG: CDVDDemuxClient::RequestStream(): added/updated stream 4 with codec_id 86056 16:09:48.281 T:15484 DEBUG: CDVDDemuxClient::RequestStream(): added/updated stream 5 with codec_id 86056 16:09:48.281 T:15484 DEBUG: CDVDDemuxClient::RequestStream(): added/updated stream 6 with codec_id 96264 16:09:48.281 T:15484 DEBUG: CDVDDemuxClient::RequestStream(): added/updated stream 7 with codec_id 96264 16:09:48.281 T:15484 DEBUG: CDVDDemuxClient::RequestStream(): added/updated stream 8 with codec_id 96264

It tries to load stream no. 3 (GER, DD+6) but fails for the same reason your 1080p stream won't start (404 Not Found). But since there are multiple audio streams, it switches to the next one (no. 6, GER DD+2) without any trouble.

I don't know a solution yet, the above is very detailed so the error is properly described. I'll keep on it.

Do these problems only occur with the movie Transcendence or are there other titles where this happens?

[Stueck]

Hi, I still have the problem with Cryptodome. I just updated to Kodi 18.3. So all librarys got deleted.

Get this message when opening the netflix addon:

`2019-07-27 19:22:11.388 T:13320 ERROR: EXCEPTION Thrown (PythonToCppException) : -->Python callback/script returned the following error<--

• NOTE: IGNORING THIS CAN LEAD TO MEMORY LEAKS! Error Type: <type 'exceptions.ImportError'> Error Contents: No module named Cryptodome.Random Traceback (most recent call last): File "C:\Users\kodi\AppData\Roaming\Kodi\addons\plugin.video.netflix\service.py", line 23, in import resources.lib.services as services File "C:\Users\kodi\AppData\Roaming\Kodi\addons\plugin.video.netflix\resources\lib\services__init__.py", line 6, in from .msl.http_server import MSLTCPServer File "C:\Users\kodi\AppData\Roaming\Kodi\addons\plugin.video.netflix\resources\lib\services\msl\http_server.py", line 17, in from .msl_handler import MSLHandler File "C:\Users\kodi\AppData\Roaming\Kodi\addons\plugin.video.netflix\resources\lib\services\msl\msl_handler.py", line 21, in from .request_builder import MSLRequestBuilder File "C:\Users\kodi\AppData\Roaming\Kodi\addons\plugin.video.netflix\resources\lib\services\msl\request_builder.py", line 22, in from .default_crypto import DefaultMSLCrypto as MSLCrypto File "C:\Users\kodi\AppData\Roaming\Kodi\addons\plugin.video.netflix\resources\lib\services\msl\default_crypto.py", line 7, in from Cryptodome.Random import get_random_bytes ImportError: No module named Cryptodome.Random -->End of Python script error report<-- 2019-07-27 19:22:11.388 T:13320 DEBUG: CPythonInvoker::onExecutionDone(4, C:\Users\kodi\AppData\Roaming\Kodi\addons\plugin.video.netflix\service.py)`

Will be there a fix? Seems that it couldn't find the cryptodome within standard path.

I already tried your release from https://github.com/asciidisco/plugin.video.netflix/pull/519