Ring-Alarm v3

[Its2loud1]

asishrs,

thank you for updating this integration and including two-factor authentication. I'm not sure if you meant for this v3 to go live publicly but since my v2 was never working properly, I thought I'd try it. So far it's working much better for me but there are a few issues I thought you might like to know about.

1. It doesn't work at all in the new Samsung Smarthings app.
2. Am I supposed to see all my sensors in the device page in the Classic App? (aka Javier). I can see the status of my sensors in the logs but I wasn't sure if this new version included the ability to have ST trigger devices if something happens with a Ring Sensor.
3. I have it set to Poll at 1 minute intervals but sometimes it's taking longer. Up to 5 minutes. Particularly if I arm the Ring from the ST app. I will Arm the Ring to either Away or Home and the status doesn't change in the ST app even though it does arm the Ring.

Just a few issues I've noticed so far. Really great work and thank you again.

[asishrs]

asishrs,

thank you for updating this integration and including two-factor authentication. I'm not sure if you meant for this v3 to go live publicly but since my v2 was never working properly, I thought I'd try it. So far it's working much better for me but there are a few issues I thought you might like to know about.

1. It doesn't work at all in the new Samsung Smarthings app.
2. Am I supposed to see all my sensors in the device page in the Classic App? (aka Javier). I can see the status of my sensors in the logs but I wasn't sure if this new version included the ability to have ST trigger devices if something happens with a Ring Sensor.
3. I have it set to Poll at 1 minute intervals but sometimes it's taking longer. Up to 5 minutes. Particularly if I arm the Ring from the ST app. I will Arm the Ring to either Away or Home and the status doesn't change in the ST app even though it does arm the Ring.

Just a few issues I've noticed so far. Really great work and thank you again.

1. The support for new SmartThings App is not available now.
2. All your child devices will be showing as devices along with Ring Alam on My Home
3. Timing issue is weird. Can you check the smartthings logs in IDE and share that with me?

[Its2loud1]

Thanks,

I’m also seeing this in the app logs. “Base Station Offline”

None of the child devices are showing up. Do I need to add them manually in the IDE?

Here is my live logging and device events.

Thanks

On Jan 26, 2020, at 12:31 AM, asish notifications@github.com wrote:

asishrs,

thank you for updating this integration and including two-factor authentication. I'm not sure if you meant for this v3 to go live publicly but since my v2 was never working properly, I thought I'd try it. So far it's working much better for me but there are a few issues I thought you might like to know about.

It doesn't work at all in the new Samsung Smarthings app. Am I supposed to see all my sensors in the device page in the Classic App? (aka Javier). I can see the status of my sensors in the logs but I wasn't sure if this new version included the ability to have ST trigger devices if something happens with a Ring Sensor. I have it set to Poll at 1 minute intervals but sometimes it's taking longer. Up to 5 minutes. Particularly if I arm the Ring from the ST app. I will Arm the Ring to either Away or Home and the status doesn't change in the ST app even though it does arm the Ring. Just a few issues I've noticed so far. Really great work and thank you again.

The support for new SmartThings App is not available now. All your child devices will be showing as devices along with Ring Alam on My Home Timing issue is weird. Can you check the smartthings logs in IDE and share that with me? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

[tylermoragn]

I am also experiencing a few issues, everything was working great until a few hours ago.

1. Things seem Sluggish overall.
2. Alarm will not Disarm based on my Disarm mode. I have 3 modes in ST, Away, Stay, Disarm, they are matched in Ring Manager, as Disarmed - Disarmed, Armed Away - Away, Armed Home - Stay.
3. I made a webcore piston that Looks for Mode change and then sets Ring to "Turn off". That is working for me as a work around. But for me also adds a few milliseconds of delay, as I am using my front door deadbolt as a routine to trigger the mode to Disarm when unlocked, but takes ring a little longer than before to disarm the system.

[Its2loud1]

Just curious, are you seeing the Ring child devices in the ST Classic App? And are you using the SHM Smartapp?

[tylermoragn]

I don’t use the child devices, sensors or anything like that. Where should I see them? They don’t show up in ST that I can find, but they where discovered by Alexa, and are connected and show their status and last active time.

To check overall sluggishness, I enabled push notifications for the Ring Manger, and i get the notification within a few seconds of an alarm status change.

Right now everything seems to be clicking along just fine. But I do still have the issue of ring not disarming when ST mode is changed to disarm.

On Jan 26, 2020, at 11:20 PM, Its2loud1 notifications@github.com wrote:  Just curious, are you seeing the Ring child devices in the ST Classic App?

— You are receiving this because you commented. Reply to this email directly, view it on GitHub, or unsubscribe.

[asishrs]

Child devices appear after you configure ring account and select the your ring device in the Ring Manager.

To select the Ring Device, Tap on ‘SmartThings Alarm Device’ and choose the alarm device under ’Use this Alarm’

[Its2loud1]

Thanks Asishrs. I’m aware of how they should be setup. I’ve done all of that and they’re not showing up.

I’m happy to send you a screen shot of how it’s all setup.

Also, did you see my logs I sent you from the other message about the Ringbase showing offline in your Smartapp?

On Jan 26, 2020, at 9:18 PM, asish notifications@github.com wrote:

Child devices appear after you configure ring account and select the your ring device in the Ring Manager.

To select the Ring Device, Tap on ‘SmartThings Alarm Device’ and choose the alarm device under ’Use this Alarm’

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

[Its2loud1]

I noticed you added the “bug” label. I’m assuming you’re working on something because now nothing is syncing between ST and Ring Alarm.

I’m happy to test something if you’d like.

Thanks.

[asishrs]

I am also experiencing a few issues, everything was working great until a few hours ago.

1. Things seem Sluggish overall.
2. Alarm will not Disarm based on my Disarm mode. I have 3 modes in ST, Away, Stay, Disarm, they are matched in Ring Manager, as Disarmed - Disarmed, Armed Away - Away, Armed Home - Stay.
3. I made a webcore piston that Looks for Mode change and then sets Ring to "Turn off". That is working for me as a work around. But for me also adds a few milliseconds of delay, as I am using my front door deadbolt as a routine to trigger the mode to Disarm when unlocked, but takes ring a little longer than before to disarm the system.

Check this https://github.com/asishrs/smartthings-ringalarmv2/issues/19#issuecomment-579036781

[asishrs]

Thanks Asishrs. I’m aware of how they should be setup. I’ve done all of that and they’re not showing up. I’m happy to send you a screen shot of how it’s all setup. Also, did you see my logs I sent you from the other message about the Ringbase showing offline in your Smartapp? On Jan 26, 2020, at 9:18 PM, asish @.***> wrote: … Child devices appear after you configure ring account and select the your ring device in the Ring Manager. To select the Ring Device, Tap on ‘SmartThings Alarm Device’ and choose the alarm device under ’Use this Alarm’ — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

I am sorry, I meant logs from your ST IDE - https://graph-na02-useast1.api.smartthings.com/ide/logs If the setup is correct, you shouldn't see any errors in the logs. Please remove any keys or other sensitive data from the logs before posting.

[Its2loud1]

Here you go. Latest logs for Ring Manager

[asishrs]

@Its2loud1 Did you apply this change https://github.com/asishrs/smartthings-ringalarmv2/issues/19#issuecomment-579036781

[Its2loud1]

Not yet. Will report back when I do. I just read it. Thanks

[Its2loud1]

Ok. just updated per "asishrs/smartthings-ringalarmv2#19 (comment)". I'm not getting any errors in the logs and arming, disarming is zippy. However, I still do not have any child devices showing up in the ST app. I've removed and re-added the SmartApp twice with no luck. Any suggestions?

I'm still seeing this in the "recently" logs in the app.

[asishrs]

Can you check Ring Alarm Logs in ST IDE and see if you see anything like addSensor() -> Adding sensor with type ${type} and ${deviceId}

Also, you can check the child devices in Ring Alarm device in ST IDE under My Devices

You should see something like below.

[Its2loud1]

I have not seen anything like that in my logs and I have no listing of child devices in my IDE

here are my Ring Alarm Events and my Devices list.

it has not added any child devices

[asishrs]

On your ST App, do you see any logs in the Ring Alarm Device (on the bottom of the page) - like below.

[tylermoragn]

I am also experiencing a few issues, everything was working great until a few hours ago.

1. Things seem Sluggish overall.
2. Alarm will not Disarm based on my Disarm mode. I have 3 modes in ST, Away, Stay, Disarm, they are matched in Ring Manager, as Disarmed - Disarmed, Armed Away - Away, Armed Home - Stay.
3. I made a webcore piston that Looks for Mode change and then sets Ring to "Turn off". That is working for me as a work around. But for me also adds a few milliseconds of delay, as I am using my front door deadbolt as a routine to trigger the mode to Disarm when unlocked, but takes ring a little longer than before to disarm the system.

Check this asishrs/smartthings-ringalarmv2#19 (comment)

I made this change, and now my alarm changes status when in Home Mode. I was able to disable the piston I made, that changes the ring alarm to off, so that has sped up the timing. Sometimes, the disarm is instant, other times, it lags for a few seconds, then changes Rings status to disarmed.

I am no sure if this screenshot has any bearing on the issues.

Also FYI, I am not setting child devices in ST, but they are being passed thru to Amazon Alexa, as well as their status' , see the screenshot attached.

Am I missing something to be able to speed up the ring disarm, when ST changes modes from Stay or Away to Disarmed?

[Its2loud1]

On your ST App, do you see any logs in the Ring Alarm Device (on the bottom of the page) - like below.

Here is a screen shot of what I see. The app sees me child devices. It just hasn't added them into ST

[tylermoragn]

On your ST App, do you see any logs in the Ring Alarm Device (on the bottom of the page) - like below.

Mine shows a few devices and activity as well.

[asishrs]

@tylermoragn if you make the status change in Ring Mobile App or Interface, it can take up to one minute (assume that you have selected the polling interval as one minute) to refresh the status in ST App. This is because the ST app is configured to poll based on interval.

If you are using ST app to change the status, the action should be immediate to your Ring Account but its can take few seconds to refresh the view in ST app as the actual changes are driven by the manager and the manager sends an event to Device to update that. It is a 3 step process.

• You tap on status in Device handler -> Device handler sends an Event to manager
• Manager makes the API call to Ring and calls a refresh event on Device handler
• Device handler update the view to update the status.

[asishrs]

@tylermoragn @Its2loud1 are you both using Andriod phones?

[tylermoragn]

I am on an iPhone 11 Pro.

I now understand the polling, makes sense.

Can you think of a quicker way for me to use my deadbolt unlocking to trigger the alarm to be turned off? Right now I have a Routine setup, that if the deadbolt unlocks, it changes ST state to Disarmed. There is no way from the ST App to turn the ring alarm off/disarmed using a routine? I guess I could setup a webcore piston to wait for the deadbolt to unlock, then arm ring to off?

Is there a reason that Ring Alarm Arm, Disarm, Stay modes are not available to be programmed in webcore? Only Ring Alarm "Turn Off"?

Sorry if my terminology is all over the place.

[Its2loud1]

@tylermoragn @Its2loud1 are you both using Andriod phones?

I am on an iPhone 7 and also an iPad Pro. I was actually thinking that this might be an iOS related issue but that wouldn't make sense since the child devices still aren't showing up in the IDE or the logs.

Although, I have noticed something strange with iphone that might be a bug.

When adding in the API Url and API Key, if I copy/paste the URL and then hit done, I notice the URL I paste in doesn't stay when going to the next field for API Key. See attached video. Perhaps this is messing up the overall setup in ST?

https://vimeo.com/387604849/acdbba859f

[Its2loud1]

I am on an iPhone 11 Pro.

I now understand the polling, makes sense.

Can you think of a quicker way for me to use my deadbolt unlocking to trigger the alarm to be turned off? Right now I have a Routine setup, that if the deadbolt unlocks, it changes ST state to Disarmed. There is no way from the ST App to turn the ring alarm off/disarmed using a routine? I guess I could setup a webcore piston to wait for the deadbolt to unlock, then arm ring to off?

Is there a reason that Ring Alarm Arm, Disarm, Stay modes are not available to be programmed in webcore? Only Ring Alarm "Turn Off"?

Sorry if my terminology is all over the place.

Tyler, I have tried to do what you are and because of the 1 minute polling delay between ST SHM and Ring it's impossible to get an instant Ring disarm when unlocking a smart lock through ST. Unless you're able to use the SmartLock with Alexa and Guard, this integration will not be an instant response, unfortunately.

[asishrs]

I am on an iPhone 11 Pro.

I now understand the polling, makes sense.

Can you think of a quicker way for me to use my deadbolt unlocking to trigger the alarm to be turned off? Right now I have a Routine setup, that if the deadbolt unlocks, it changes ST state to Disarmed. There is no way from the ST App to turn the ring alarm off/disarmed using a routine? I guess I could setup a webcore piston to wait for the deadbolt to unlock, then arm ring to off?

Is there a reason that Ring Alarm Arm, Disarm, Stay modes are not available to be programmed in webcore? Only Ring Alarm "Turn Off"?

Sorry if my terminology is all over the place.

With this setup, I can try to achieve a 15 seconds delay. Anything lower than that will be challenging.

You can call below methods from WebCore

def triggeroff() {
    log.info "triggeroff() -> Setting Ring Alarm mode to 'Off'"
    callApiAndUpdateEvents('off')
}

def triggerhome() { 
    log.info "triggerhome() -> Setting Ring Alarm mode to 'Home'"
    callApiAndUpdateEvents('home')
}

def triggeraway() {
    log.info "triggeraway() -> Setting Ring Alarm mode to 'Away'"
    callApiAndUpdateEvents('away')
}

[tylermoragn]

I am on an iPhone 11 Pro. I now understand the polling, makes sense. Can you think of a quicker way for me to use my deadbolt unlocking to trigger the alarm to be turned off? Right now I have a Routine setup, that if the deadbolt unlocks, it changes ST state to Disarmed. There is no way from the ST App to turn the ring alarm off/disarmed using a routine? I guess I could setup a webcore piston to wait for the deadbolt to unlock, then arm ring to off? Is there a reason that Ring Alarm Arm, Disarm, Stay modes are not available to be programmed in webcore? Only Ring Alarm "Turn Off"? Sorry if my terminology is all over the place.

With this setup, I can try to achieve a 15 seconds delay. Anything lower than that will be challenging.

You can call below methods from WebCore

def triggeroff() {
  log.info "triggeroff() -> Setting Ring Alarm mode to 'Off'"
  callApiAndUpdateEvents('off')
}

def triggerhome() { 
  log.info "triggerhome() -> Setting Ring Alarm mode to 'Home'"
  callApiAndUpdateEvents('home')
}

def triggeraway() {
  log.info "triggeraway() -> Setting Ring Alarm mode to 'Away'"
  callApiAndUpdateEvents('away')
}

But for clarity, cause im a little slow sometimes. right now, sometimes I can turn my deadbolt and its right on and instant, am I just catching the polling at the right time?

but arming and disarming from ST directly or webcore, would be "near" instant, cause its not waiting on a polling update of the mode, but rather just sending the command to the API?

the code you just wrote, I don't really know how to use in webcore, only know how to use the if / than statements.

honestly, really great work, I can't imagine having to arm and disarm, as well as lock and unlock from front door from 2 different apps. Thank you!

[asishrs]

I am on iPhone X and I can also see the same on iPhone 11 (not a Pro) 😢 I need some time to check this Child Device not appearing issue. It will be helpful if you can uncomment some of the loggers I added in the Ring Alarm Device handler, and share the logs with me.

• Uncomment line 169 on Ring Alarm Device handler -//log.trace "Ring Device to add/update - ${ringDevice}"
• Uncomment line 190 on Ring Alarm Device handler - //log.trace "addSensor() -> Sensor with type ${type} and ${deviceId} already exists, not adding it again."

After this click on the save button and publish for me. This allows capturing additional logs that will be useful

[Its2loud1]

I just removed both the Ring Device and Smartapp and re-added both.

Now I am seeing this activity in the "Recently" logs but absolutely nothing was added in the devices list for child devices

[asishrs]

@tylermoragn I meant, you can see the methods triggeroff, triggeraway, triggerhome methods in WebCore

[Its2loud1]

I am on iPhone X and I can also see the same on iPhone 11 (not a Pro) 😢 I need some time to check this Child Device not appearing issue. It will be helpful if you can uncomment some of the loggers I added in the Ring Alarm Device handler, and share the logs with me.

* Uncomment line 169 on Ring Alarm Device handler -` //log.trace "Ring Device to add/update - ${ringDevice}"`

* Uncomment line 190 on Ring Alarm Device handler - `//log.trace "addSensor() -> Sensor with type ${type} and ${deviceId} already exists, not adding it again."`

After this click on the save button and publish for me. This allows capturing additional logs that will be useful

Happy to but can you please explain "uncomment"? I'm not familiar with that.

[asishrs]

I am on iPhone X and I can also see the same on iPhone 11 (not a Pro) 😢 I need some time to check this Child Device not appearing issue. It will be helpful if you can uncomment some of the loggers I added in the Ring Alarm Device handler, and share the logs with me.

* Uncomment line 169 on Ring Alarm Device handler -` //log.trace "Ring Device to add/update - ${ringDevice}"`

* Uncomment line 190 on Ring Alarm Device handler - `//log.trace "addSensor() -> Sensor with type ${type} and ${deviceId} already exists, not adding it again."`

After this click on the save button and publish for me. This allows capturing additional logs that will be useful

Happy to but can you please explain "uncomment"? I'm not familiar with that.

Remove the // at the start of those lines. After this click on the save button and publish for me.

[Its2loud1]

"Remove the // at the start of those lines. After this click on the save button and publish for me."

Done

[asishrs]

If for any reason the child device creation fails during the start, the app attempts to create it every 15 minutes.

With that you should either see logs saying log.trace "addSensor() -> Sensor with type ${type} and ${deviceId} already exists, not adding it again." or addSensor() -> Adding sensor with type ${type} and ${deviceId} 🤞

[Its2loud1]

ok. logs where? in the IDE or on the app in "recently" list?

[asishrs]

ok. logs where? in the IDE or on the app in "recently" list?

ST IDE

[Its2loud1]

why does it say this in the event logs?

Base Station is Offline

[asishrs]

why does it say this in the event logs?

Base Station is Offline

That is a bug 🐛😔 looks like I am not parsing the ring alarm status properly.

[Its2loud1]

that might have something to do with it? here are my Ring Alarm Manager logs.

the fact that you can do any of this is amazing to me so if we need to work out a few bugs it's no biggie.

[asishrs]

Can you also share logs from Device handler?

[Its2loud1]

Can you also share logs from Device handler?

[Its2loud1]

This is the first I've seen this log item.

[asishrs]

@Its2loud1 I believe, I understand the issue now. Looks like you are using the older version of the Ring Lambda. Can you check? Steps to get the aws url and key is here https://github.com/asishrs/smartthings-ringalarmv2#get-your-api-url-and-key

You may have both old and new version running in your AWS account. You need to use the new version for adding child devices.

Once you get the URL and Key for new lambda, just update that in the Ring Manager settings and reinstall the Device handler. Don't forgot to update the Alarm Device in Ring Manager after you reinstall the Device handler.

[Its2loud1]

Hmmm. I'll check but I setup the new Lambda 2 days ago and I'm using that URL and key

[asishrs]

Hmmm. I'll check but I setup the new Lambda 2 days ago and I'm using that URL and key

The new API returns an id from the lambda for each device which I am using to create the device id. From the logs you posted https://github.com/asishrs/smartthings/issues/12#issuecomment-579079416 I am not seeing the id.

[Its2loud1]

Ok, I've deleted all old API from the old setup. The only API i have is this one

[asishrs]

Do you remember whether you used https://github.com/asishrs/smartthings-ringalarmv2/releases/tag/v1.3.3 as part of this?

If not, can you do update the lambda by following below?

• Download the deployement.zip file from https://github.com/asishrs/smartthings-ringalarmv2/releases/tag/v1.3.3
• Go to https://console.aws.amazon.com/lambda/home?region=us-east-1#/functions
• Click on the lambda name
• Click upload button, choose the deployement.zip downloaded and upload that

[Its2loud1]

I can show you screen shots of the matching URL and KEY in both AWS and the ST app if that helps

[Its2loud1]

Do you remember whether you used https://github.com/asishrs/smartthings-ringalarmv2/releases/tag/v1.3.3 as part of this?

If not, can you do update the lambda by following below?

* Download the `deployement.zip` file from https://github.com/asishrs/smartthings-ringalarmv2/releases/tag/v1.3.3

* Go to https://console.aws.amazon.com/lambda/home?region=us-east-1#/functions

* Click on the lambda name

* Click upload button, choose the `deployement.zip` downloaded and upload that

I did, but I can do it again if you'd like

[asishrs]

@Its2loud1 based on the logs, you dont have the latest version. If you can do that now, it will be helpful