Issue with using aspose word with celery worker

[MugdhaHardikar-GSLab]

I am trying to use the aspose.word inside celery worker. When i try to load a ".doc" file using the below API my worker gets killed:

doc = aw.Document(file_path)

Stacktrace: async_framework-celery-worker-1 | [2023-06-15 07:34:52,105: ERROR/ForkPoolWorker-2] Chord 'caeb5bc7-7b4c-4542-a032-dc66e7721a87' raised: WorkerLostError('Worker exited prematurely: signal 6 (SIGABRT) Job: 3.') async_framework-celery-worker-1 | Traceback (most recent call last): async_framework-celery-worker-1 | File "/usr/local/lib/python3.10/site-packages/celery/app/builtins.py", line 78, in unlock_chord async_framework-celery-worker-1 | ret = j( async_framework-celery-worker-1 | File "/usr/local/lib/python3.10/site-packages/celery/result.py", line 746, in join async_framework-celery-worker-1 | value = result.get( async_framework-celery-worker-1 | File "/usr/local/lib/python3.10/site-packages/celery/result.py", line 219, in get async_framework-celery-worker-1 | self.maybe_throw(callback=callback) async_framework-celery-worker-1 | File "/usr/local/lib/python3.10/site-packages/celery/result.py", line 335, in maybe_throw async_framework-celery-worker-1 | self.throw(value, self._to_remote_traceback(tb)) async_framework-celery-worker-1 | File "/usr/local/lib/python3.10/site-packages/celery/result.py", line 328, in throw async_framework-celery-worker-1 | self.on_ready.throw(*args, **kwargs) async_framework-celery-worker-1 | File "/usr/local/lib/python3.10/site-packages/vine/promises.py", line 234, in throw async_framework-celery-worker-1 | reraise(type(exc), exc, tb) async_framework-celery-worker-1 | File "/usr/local/lib/python3.10/site-packages/vine/utils.py", line 30, in reraise async_framework-celery-worker-1 | raise value async_framework-celery-worker-1 | billiard.exceptions.WorkerLostError: Worker exited prematurely: signal 6 (SIGABRT) Job: 3.

Versions: celery = "5.1.2" aspose-words = "^23.4.0"

If I start the worker with "celery worker --pool solo" option then aspose loads fine but I need to process a lot of data and could not go with solo option.

I have already checked that I have sufficient resources and the doc file i am trying is very small with "4-5 lines" only.

Any help/ pointers would be really appreciated.

[AlexNosk]

@MugdhaHardikar-GSLab I have logged the problem in our defect data base as WORDSNET-25547. We will investigate the issue and provide you more information.

PS: The main place or getting support is Aspose.Words support forum. So please post your questions in the forum to get timely response: https://forum.aspose.com/c/words/8

[KotovDE]

@MugdhaHardikar-GSLab Please provide a python script example, where exception occurs and describe step by step how you run this script. Thanks.

[taoztw]

I would like to ask if there is any latest progress?🚀

[AlexNosk]

@taoztw Unfortunately, there is no update regarding the issue. Could you please provide a python script example, where exception occurs and describe step by step how you run this script.

[huangwuying]

请问目前有进展吗

[MugdhaHardikar-GSLab]

I will update the script where i found the issue in couple of days. Thanks, Mugdha

On Tue, Mar 26, 2024 at 12:21 PM AlexNosk @.***> wrote:

@taoztw https://github.com/taoztw Unfortunately, there is no update regarding the issue. Could you please provide a python script example, where exception occurs and describe step by step how you run this script.

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