astrandb / miele

A modern integration for Miele devices in Home Assistant
MIT License
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Device not shown in HA #546

Open vicom147 opened 1 week ago

vicom147 commented 1 week ago

The problem

Our Miele washing machine is not showing up into HA. When I download the diagnostic data at the integration page, it shows me "Appliance_1" with a lot of information about our washing machine. What can be the reason it is not showing up as device?

Version of miele integration having the issue?

2024.8.1

Version of Home Assistant Core having the issue?

2024.9.1

Anything in the logs that might be useful for us?

No response

Additional information

No response

astrandb commented 5 days ago

Please send the diagnostic file to me ake@strandberg.eu and I will have a look.

astrandb commented 5 days ago

@vicom147 Your washing machine is a semi-professional appliance. They can appear in the 3rd party API but are mostly very unstable. Unfortunately it is not a prioritized project at Miele to add full support. Please see this issue https://github.com/astrandb/miele/issues/462 .

I will consider to add a message in the HA log if an appliance of this type is present during setup of the integration.