astronautlevel2 / Anemone3DS

A theme and boot splash manager for the Nintendo 3DS console
GNU General Public License v3.0
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Uninstalling a theme with Anemone bricked my 3DS device #282

Closed DeepRest101 closed 1 year ago

DeepRest101 commented 1 year ago

I installed a theme using anemone. I wanted to delete the theme and go back to original layout. After deleting the theme in anemone, I returned to the Home Screen, and found that theme still remained. At this point, touchscreen input and analog button input does not work. Requesting compensation for the bricked device.

LiquidFenrir commented 1 year ago

Deleting themes in anemone only deletes the zip file that contains the data that gets installed to the home menu.

The proper way to go back to normal is to use the home menu's theme screen and select any official one (even the simple colours).

See the wiki for the folder to delete if you get an error when turning on.

Anemone cannot make your touchscreen or circle pad unresponsive (except maybe by hanging when exiting, but then you just need to turn off the console by holding the power button for 10 seconds).

Anemone devs, as per the GPL license, are not responsible for any damage caused to your device by use or misuse of the software, though I don't speak for them nor am I their lawyer.

DeepRest101 commented 1 year ago

I would like you to consider what has happened. Although everything you are telling is very technical and matter of fact, I am here to contradict that with my reporting of this issue. I had a perfectly good system until I tried deleting a theme using anemone, directly afterwards, my system is bricked. I fail to understand how others in the 3ds community cannot come to terms with, or understand the issue that I am reporting. I have no ulterior motive.

DeepRest101 commented 1 year ago

Deleting themes in anemone only deletes the zip file that contains the data that gets installed to the home menu.

The proper way to go back to normal is to use the home menu's theme screen and select any official one (even the simple colours).

See the wiki for the folder to delete if you get an error when turning on.

Anemone cannot make your touchscreen or circle pad unresponsive (except maybe by hanging when exiting, but then you just need to turn off the console by holding the power button for 10 seconds).

Anemone devs, as per the GPL license, are not responsible for any damage caused to your device by use or misuse of the software, though I don't speak for them nor am I their lawyer.

Thank you for your quick response. Please take into consideration.

LiquidFenrir commented 1 year ago

It ain't bricked, just turn it off and turn it back on again. Calm down, listen, and all will go well. Also, if you wanted to get more help, please describe the system and what actually happens when it turns on that makes you think it's bricked. Luma version, system version, the error you get if any, all the keys you tried (the dpad can also move the home menu, ya know), if rosalina can open, etc...

DeepRest101 commented 1 year ago

Turning the system on and off does nothing to fix the issue, thank you for the reassurance. Others in this community are not as kind.

I can boot into godmode9, Rosalina etc. The analog button inputs work fine when I'm using the homebrew apps or custom firmware.

Booting normally without holding start or select, the touchscreen is unresponsive and my system no longer registers any button inputs, except for "a" which can only be used to open anemone.

LiquidFenrir commented 1 year ago

Do try going into the SYSNAND SD menu with GM9, and deleting those specific folders inside extdata/00000000 (depending on your console's region), then rebooting. This will delete all the installed theme info and make the home menu generate new ones.

JPN / USA / EUR:

DeepRest101 commented 1 year ago

I followed your instructions and was successful in deleting the old themes.

After rebooting, my devices theme is back to normal, however there is still an issue with responsiveness.

The only button that works is the "A" button, and using that I was able to launch a copy of Mario Kart 7. Playing the game, all of the controls are working and so is the touchscreen.

However in the home menu it is still completely unresponsive except when I use the "A" button to launch the game.

DeepRest101 commented 1 year ago

Do try going into the SYSNAND SD menu with GM9, and deleting those specific folders inside extdata/00000000 (depending on your console's region), then rebooting. This will delete all the installed theme info and make the home menu generate new ones.

JPN / USA / EUR:

  • 00000082 / 0000008f / 00000092

  • 000002cc / 000002cd / 000002ce

Thank you for the help you've been providing me thus far.

DeepRest101 commented 1 year ago

Just to add some clarification, after following instructions and rebooting, the home menu cursor automatically lands on the icon for Mario Cart 7. At this point the only input my device registers is the "a" button, which then runs my copy of Mario Kart 7. If I press the home button during game play, I can use "X" to close the game. Other than this, my device is still unresponsive.

DeepRest101 commented 1 year ago

Update

Periodically, after playing Mario Kart 7 and then returning to the Home menu, my touchscreen will become responsive again, but only briefly. I've been able to recreate this effect by playing through which ever game I can somehow manage to select whenever I have some form of response from the device. I was able to get full responsiveness for about 20 seconds before it went away.

LiquidFenrir commented 1 year ago

Well now it can't be anemone's fault anymore, so off to NH (Nintendo Homebrew) on discord you go. They'll be much more suited to help for this.

https://discord.gg/MWxPgEp

astronautlevel2 commented 1 year ago

As fenrir said, this issue tracker is not for troubleshooting issues unrelated to Anemone3DS. The fact that your 3DS started exhibiting issues after using Anemone3DS is purely coincidental - the issues you described cannot possibly come from Anemone3DS (as fenrir explained), and even if they could, with how many people use Anemone3DS we would have heard a report about it before now.

DeepRest101 commented 1 year ago

Just wanted to let you know how useless the discord is. I got the most help by complaining about my issue on github. The people on the discord channel are adamant that it's a hardware issue, that's if I'm lucky enough to get them to notice me.