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astubenbord / paperless-mobile

An (almost) fully fledged mobile paperless client.
GNU General Public License v3.0
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[Bug]: looking for documents seems buggy. Some documents are just grey #296

Open Stephan-4711 opened 8 months ago

Stephan-4711 commented 8 months ago

What happened?

Some documents don't show any tagging or sorting. These documents are just grey color and seem endless scrolling down. Looking in paperless ngx Website documents seem all fine

Steps to reproduce

Login, Scroll through documents

Log output from the app

No response

Screenshots

Screenshot_20231103-191728~2

Paperless-ng*x Version

Last main

Paperless-Mobile Version

3.1.1 55

Device

Pixel 6 pro

Operating System Version

Android 14

Device Locale

De

Selected Locale

German

Additional Context

No response

astubenbord commented 8 months ago

Hi, could you please provide the log output from when this occurs? You can find the log in Settings > App Logs

Stephan-4711 commented 8 months ago

I didn't see anything related so I didn't post it. paperless_mobile_logs_2023-11-03.log

astubenbord commented 8 months ago

Yeah, I already thought so, anyway thanks for providing. The grey box is typically either a rendering issue (e.g. the component was given unbounded height), a dependency issue (like the repository for the tags not being found) or my best guess a null check, where e.g. a new tag was created server side which was assigned to a document, but the app does not know of this tag. I'll investigate, but it will most likely take until mid of next week.

Stephan-4711 commented 8 months ago

Thanks

astubenbord commented 6 months ago

Hi, sorry for the long wait, but I'm really short on time at the moment. Did this occur when using the app and website at the same time? E.g. you created a new tag and assigned it to a document from the web client and then without restarting the app tried to search?

roberteinhaus commented 4 months ago

Hi Anton,

I have the same problem on one device. I am using the app on a Google Pixel 7 Pro without any issues, but get the mentioned grey boxes on a OnePlus 8 Pro. Server version is 2.4.3 and app version is 3.2.1 for both devices. I already tried deleting data and reinstalling the app on the OnePlus but without any success. So this should rule out your tag creation theory.

Let me know if I can help you in further investigating this issue.