[Bug]: App log-in getting stuck in authentification on Google Pixel 7

[HighTac]

What happened?

I'm running Paperless on a DS224+ and it has worked flawlessly for multiple months. It still does via browser, but the Android App has stopped working (on my Google Pixel 7). Whenever I try to log into my account, it gets stuck, the authentification circle is still circling, but that's it. I tried to reinstall, but the issue remains.

Steps to reproduce

Go to Android App Try to log in to Paperless Acc

Log output from the app

2023-12-17 20:11:36.501 DEBUG   --- [      AuthenticationCubit] - login                    : Trying to log in Mox@19***03...
2023-12-17 20:11:36.502 DEBUG   --- [      AuthenticationCubit] - _addUser                 : Adding new user Mox@19***03..
2023-12-17 20:11:36.502 DEBUG   --- [      AuthenticationCubit] - _addUser                 : Fetching bearer token from the server...

Screenshots

No response

Paperless-ng*x Version

1.17.4

Paperless-Mobile Version

3.1.8

Device

Google Pixel 7

Operating System Version

Android 14

Device Locale

German

Selected Locale

None

Additional Context

No response

[astubenbord]

Seems like I forgot to add a timeout to the operation, I'll check.

[HighTac]

Seems like I forgot to add a timeout to the operation, I'll check.

Thank you! If I understand it correctly that would not solve the issue for me, but I'd just get an error instead of being stuck in the authentification window?

[astubenbord]

Right, currently I have no way of knowing at which step the authentication process actually fails.

[armanckeser]

FWIW, I had the same problem, and figured out that my reverse proxy would only route to paperless if the request was from someone already authenticated withing the reverse proxy. I removed the authentication requirement (from the proxy for paperless) and was able to login