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astubenbord / paperless-mobile

An (almost) fully fledged mobile paperless client.
GNU General Public License v3.0
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[Bug]: Document is not loaded, blank screen #352

Closed lied closed 10 months ago

lied commented 10 months ago

What happened?

When opening a document the preview of the PDF is displayed correctly. Once I click on the preview a black window with page selector is displayed.

It seems that a incompatible PDF viewer is used when opening the document. I tried it on my wife's phone and mine, beta version and stable - everytime I only see the blank page.

Is there a hidden option to select the PDF viewer to display the PDF? I currently use Google drive as default PDF viewer on my phone

Steps to reproduce

  1. Click on any document preview
  2. See the blank page

Log output from the app

No relevant log output

Screenshots

Screenshot_20240107-194238

Screenshot_20240107-194228

Paperless-ng*x Version

2.2.1

Paperless-Mobile Version

3.2.0

Device

Google Pixel 7

Operating System Version

Android

Device Locale

US

Selected Locale

None

Additional Context

Happens on beta as well as stable android app store version.

astubenbord commented 10 months ago

Closing as duplicate of #350