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athenahealth / apiserver-athenaFlex

Software developers can use sample code and documentation to use athenahealth's athenaPractice/athenaFlow FHIR API Server.
https://mydata.athenahealth.com/home
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Unable to pull Location resource 403: Error Processing: Not Authorized #219

Closed AOCjcarr closed 2 years ago

AOCjcarr commented 2 years ago

We are unable to pull the location resource received a 403 forbidden/not authrorized https://apihi.emrconnect.org:9443/hiAPIServer/fhir/Location/1764003129410450

The access token is valid as when I do a practitioner call it successfully is returning data

FHIR Jboss logs are showing "2021-11-10T12:51:06,265 ERROR (462-CVS.docmap ba7943d2-060d-466a-84b5-f779d9036102 ) [AccessControlIntercepter] ACI694E11: An unexpected error occurred in AccessControlIntercepter before processing this request. URL: https://apihi.emrconnect.org:9443/hiAPIServer/fhir/Location/1764003129410450?_format=json&_summary=data"

Verified location 1764003129410450 exists and is active on the LOCREG table.

Not sure what may be blocking, I can't imagine it is user rights as the user can get Practitioner and patient info with no issue

Torin-Shepard-athena commented 2 years ago

@AOCjcarr Please turn on debug level logging ant look at all lines in FHIR Server log file that have the same thread id for the FHIR Location query that causes ACI694E11 error message.

In the above example, you would want to search for all occurrences of ba7943d2-060d-466a-84b5-f779d9036102 to see what happened while processing that Location call.

AjeetYadav07 commented 2 years ago

We are closing this issue, if you have any query please raise a new ticket.