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athenahealth / apiserver-athenaFlex

Software developers can use sample code and documentation to use athenahealth's athenaPractice/athenaFlow FHIR API Server.
https://mydata.athenahealth.com/home
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Appointment status update fails if primary performer is not available when appointment is scheduled. #274

Closed satishjayakumar closed 10 months ago

satishjayakumar commented 1 year ago

We have an appointment that was created in athenaPractice without a Resp. Provider/ primary performer. When we try to update this appointment with status as 'Booked' or 'Arrived' the API call is failing with the below error message. We also tried to pass a valid Practitioner as part of primary performer, but we got the same error.

Error Message : "issue": [ { "severity": "error", "code": "processing", "diagnostics": "Failed to call access method: java.lang.NullPointerException" } ] image

Attached the Request object - AppointmentStatusUpdate.txt

AjeetYadav07 commented 1 year ago

Can you recreate the scenario on the ap22sandbox? we are trying to replicate this issue but no luck. if it is possible for you, please replicate the process to get more understanding for the same.

Torin-Shepard-athena commented 1 year ago

@satishjayakumar We need more information from you to reproduce the issue. The AppointmentStatusUpdate.txt file contained Appointment.id=1952. This appointment is not found in ap22sandbox machine.

Can you perform this using our V22 API Sandbox machine? Can you repeat your workflow using https://ap22sandbox.fhirapi.athenahealth.com/demoAPIServer so we can get current information written to the athenaPractice V22 Sandbox API Server log files?

Please describe how the appointment was created in athenaPractice without a Resp. Provider. Did you create this through FHIR? If so, please give us both the URL and request body for the POST request that created the appointment and the PUT request attempted to update the appointment. If you did not create the appointment through FHIR, please give more details about how it was created.

AjeetYadav07 commented 10 months ago

@satishjayakumar, Marking as closed, since waiting for the issue clarification which isn't provided yet. Please register the new issue, If you are having any query.